CentreVu CMS R3V8 High Availability

Connectivity, Upgrade and Administration

iii

CentreVu® Call Management System

Release 3 Version 8

High Availability Connectivity, Upgrade and Administration

Table of Contents

Introduction

1-1

Overview

1-1

Supported Definity Switches

1-2

Supported CMS Platform Combinations

1-2

Required and Optional Software

1-3

Special Upgrade Considerations

1-4

General Roles and Responsibilities

1-4

Customer-Specific Roles and Responsibilities

1-5

CentreVu CMS Helplines

1-6

Customer Support for U.S. and Canada

1-6

Customer and Technician Support Outside of U.S. and Canada .

1-6

Technician Support for U.S. and Canada

1-6

Connecting HA Servers to the Switch

2-1

Overview

2-1

Server Switch-Over Options

2-1

Basic Configuration Rules

2-2

Connecting Blocks

2-3

Planning for LAN Switch Links

2-3

Connecting to the Definity Switch

2-5

Overview

2-5

LAN Connectivity Options

2-5

Ethernet Ports on a CMS Computer

2-5

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Lucent Technologies Release 3 Version 8 manual Table of Contents