| Upgrading CMS to the High Availability Option | CentreVu CMS R3V8 High Availability |
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| Connectivity, Upgrade and Administration |
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| Setting Up CMS on an HA Server |
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14.Enter y if the CMS is located in the U.S., then go to Step 16. If you answer n, the program responds:
ACD calls shorter than the Phantom Abandon Call Timer value will be counted as abandoned.
Enter the Phantom Abandon Call Timer value in seconds
15. Enter the Phantom Abandon Call Timer value.
NOTE
The Phantom Abandon Call Timer value can be changed through the cmssvc menu using the swsetup option.
The program responds:
Enter the local port assigned to switch. (1-64):
NOTE
The standard CMS provisioning procedure is to set the local and remote port assignments equal to the switch processor channel assignment. For example, the remote and local port assignments for switch processor channel 2 would both be set to a value of 2.
16.Enter the local port or channel number on the switch. The program responds:
Enter the remote port assigned to switch
