Upgrading CMS to the High Availability Option

CentreVu CMS R3V8 High Availability

 

 

 

Connectivity, Upgrade and Administration

 

Setting Up CMS on an HA Server

3-33

 

 

 

 

 

17.Enter the remote port or channel number on the switch.

You must now select how the CMS platform is connected to the Definity switch for message transport. The program responds:

Select the transport to the switch

1)X.25

2)TCP/IP

Enter choice (1-2):

Enter 2 to select TCP/IP.

18. The program responds:

Enter Definity ECS host name or IP Address:

19.Enter the host name of the Definity ECS (not the IP address) that is connected to this ACD. If you enter a host name that has not been added to the computer’s /etc/hosts file, the program responds:

Switch_name has not been administered in a DNS or /etc/hosts file. The DNS or /etc/hosts file must be corrected or the link to the switch will not work.

See the switch LAN setup on “Editing the /etc/hosts File” on Page 3- 25 for more information about setting up the hosts file. The program continues:

Enter Definity ECS TCP port number (5001-5999):

(default: 5001)

20.Press Enter to use the default TCP port number 5001. This number must match the port number administered on the Definity switch.

The program responds:

Number of splits/skills (0-XXX):

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Lucent Technologies Release 3 Version 8 manual Enter 2 to select TCP/IP Program responds