Dump Collection
To collect the dump file with NEC ESMPRO Manager, use [CPU Module] →[Maintenance] tree in the data viewer.
To collect the dump with the ft server utility, use the utility screen of the component.
IMPORTANT: Acquire the dump only for the examination of a fault.
The dump can be collected in two ways. In each way, the dump file is collected with the same path and file name "%SystemDrive%\NECDump\MEMORY.DMP" as the dump file of the OS standard.
Collecting dump of inactive module
The dump is acquired from the inactive CPU module (due to the occurrence of a fault or forced stop).
Collecting dump under system operation
Either of the CPU modules is entered into the offline state and the dump is collected during system operation. After the acquisition, the CPU module is returned to the online state again. This can be done only in the duplex system.
The table below shows the potential cases in which the dump is acquired.
| Saving dump of stopped module | Saving dump of component under system | |||
Component | operation |
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| Remote | Local | Remote | Local | |
CPU Module | – | When a fault or malfunction | When a fault or | When a fault or | |
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| occurs in the system. | malfunction occurs | malfunction occurs in | |
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| Save the dump if requested | in the system. | the system. | |
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| by maintenance personnel. | Save the dump if | Save the dump if | |
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| Executable in the following | requested by | requested by | |
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| module state: | maintenance | maintenance | |
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| • | Only the red LED is on | personnel. | personnel |
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| However, this function | Executable in the | Executable in the | |
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| operates only in a fault | following module | following module | |
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| state. An execution error | state (this can be | state: | |
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| occurs in any other cases. | viewed on manager | • When only the | |
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| Only the red LED is on when | screen): | green LED is on and | |
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| the module is in one of the | • Duplex | the module is in | |
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| following states: |
| redundant | |
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| • | Removed |
| configuration state |
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| Only the green LED is | ||
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| • | Broken |
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| on when the module is | ||
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| • | Shot |
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| in the following state: | ||
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| • | Firmware |
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| • Duplex | ||
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| Completion of update |
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| • | No fault found by |
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| diagnosis |
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Remote: Executable from remote management PC by using NEC ESMPRO Manager
Local: Executable on local server by using ft server utility