7-20 Troubleshooting

Error Notification by BEEP

An error message may not be displayed on the display unit even though the POST detected an error. In such a case, the beep sounds notifies you an error. The error contents are indicated by the combination of beep sound patterns. For example, beep sounds once, consecutively three times, once, and then once (beep code: 1-3-1-1) indicates DRAM refresh test error.

The following table lists the meaning of beep codes and measures against them.

Beep code

Meaning

Action

1-2-2-3

ROM checksum

Contact your sales agent to replace the CPU module

 

error

board.

1-1-2-4

ROMEXEC code

Check the installation of DIMM board.

 

error

If the error persists, contact your sales agent to replace

1-3-1-1

DRAM refresh test

the DIMM or CPU module board.

 

error

 

1-3-1-3

Keyboard controller

Disconnect the keyboard and connect it back on. If the

 

error

error persists, request your sales agent to replace the

 

 

CPU module board.

1-3-3-1

Failed to detect

Check the installation of DIMM board.

 

memory.

If the error persists, contact your sales agent to replace

 

Or, DIMM board

the DIMM or CPU module board.

 

type is incorrect.

 

1-3-3-2

Initial setting error of

 

 

the POST memory

 

 

manager

 

1-3-4-1

RAM address error

 

1-3-4-3

RAM low byte data

 

 

error

 

1-4-1-1

RAM high byte data

 

 

error

 

2-2-3-1

Illegal interrupt test

Contact your sales agent.

 

error

 

2-1-2-3

Copyright check

 

 

error

 

1-2

Failed to initialize

Check the motherboard installation if nothing is

 

the video BIOS

displayed on the display unit. If the error persists,

 

 

contact your sales agent to replace the CPU module

 

 

board.

 

Failed to initialize

 

the option ROM

Check the PCI board installation if the Option ROM of

 

 

the added PCI board is not displayed. If the error

 

Failed to expand the

 

persists, contact your sales agent to replace the CPU

 

option ROM

 

module board, PCI module board or added PCI board

 

 

 

 

with new one.