Troubleshooting 7-41

Collection of Configuration Information

Collect information such as the hardware configuration and internal setting information of the NEC Express5800/ft series.

IMPORTANT: If a STOP error or system error has occurred or the system has stalled, restart the system, and then start the work.

1.Click [Start] → [All Programs] → [Accessories] → [System Tools] → [System Information].

2.Select the [Save…] from the File menu.

3.Enter the name of the target file in the [File name] box.

4.Click [Save].

Collection of Diagnostic Information by Dr. Watson

Collect diagnostic information related to application errors by using Dr. Watson. You can designate any destination to save diagnostic information.

For details, see help information. Click [Start] → [Run...], execute "drwtsn32.exe," and click [Help] in the [Dr. Watson for Windows] dialog box.