7-14 Troubleshooting

POST Error Messages

Powering on the server automatically starts the self-diagnostic program, POST (Power On Self-Test). When POST detects any error, it displays an error message and its measure on the display unit. Follow the table below to troubleshoot such errors.

Phoenix BIOS 4.0 Release 6.0.XXXX

:

CPU=Pentium III XXX MHz

0640K System RAM Passed

0127M Extended RAM Passed

WARNING:

02B0: Diskette drive A error.

:

press <F1> to resume, <F2> to SETUP

Message indicating a floppy disk drive error

TIPS: For error messages on optional PCI board, refer to the manual provided with those options.

On-screen error message

Cause

Action

0200

Failure Fixed Disk

Configuration error in Setup

Check configuration in Setup

 

 

 

menu.

 

menu.

 

 

Hard disk is faulty.

Replace the hard disk.

 

 

CPU module board is faulty.

Replace the CPU module

 

 

PCI module board is faulty.

 

board.

 

 

 

 

Replace the PCI module

 

 

 

 

 

board.

0210

Stuck Key

Keyboard connection error

Disconnect the keyboard

 

 

 

 

 

and connect it back again.

 

 

 

 

Replace the keyboard.

 

 

 

 

Replace the PCI module

 

 

 

 

 

board.

0211 Keyboard error

Keyboard is faulty.

Check the keyboard

0212

Keyboard Controller

Keyboard controller is faulty.

 

connection.

 

Failed

 

 

Restart the server.

 

 

 

 

Replace the PCI module

 

 

 

 

 

board.

0213

Keyboard locked -

Keyboard is locked.

Unlock the key switch.

 

Unlock key switch

 

 

 

 

0220

Monitor type does not

Illegal monitor type is

Select "Get Default Value"

 

match CMOS - Run

specified.

 

from the Setup menu.

 

SETUP

 

 

Clear the CMOS data.

0230

System RAM Failed at

DIMM is faulty.

Replace DIMM.

 

offset

 

 

Replace the CPU module

 

 

 

 

 

board.

0231

Shadow RAM Failed at

DIMM is faulty.

Replace DIMM.

 

offset

 

 

Replace the CPU module

 

 

 

 

 

board.