Troubleshooting 7-27

Fail to access to the CD-ROM:

Is the CD-ROM properly set in the CD-ROM drive tray?

→The tray is provided with a holder to secure the CD-ROM. Make sure that the CD-ROM is placed properly in the holder.

Is the CD-ROM applicable to the server?

→The CD-ROM for Macintosh is not available for use.

Is the CD-ROM on the PCI module whose POWER switch is on (primary module)?

→Although there are two CD-ROM drives, you can only use the one located on the primary module whose POWER switch is on.

Fail to access the hard disk:

Is the hard disk applicable to the server?

→Operation of any device that is not authorized by NEC is not guaranteed. Is the hard disk properly installed?

→Make sure to lock the hard disk with the lever on its handle. The hard disk is not connected to the internal connector when it is not completely installed (see Chapter 8). When the hard disk is properly installed, the drive power LED for the hard disk is lit while the server is powered.

The “An Error occurred while creating partition.” error message appears when installing an OS:

If the following message appears when installing an OS using NEC EXPRESSBUILDER, you need to perform Low-Level Format again due to reasons including stoppage.

Referring to “SYSTEM BIOS” in Chapter 4, change the status of [Option ROM Scan Monitoring] to “Disabled” and then perform Low-Level Format.

After performing Low-Level Format, change the status of [Option ROM Scan Monitoring] back to “Enabled”.

“An Error occurred while creating partition. Press CTRL-C to terminate installation.”