Troubleshooting
→Change the value of [Boot Monitoring
Mouse Does Not Move Smoothly, And Drawing Graphics Takes Time:
Is the hardware acceleration set to Full?
→Set it to “None”.
Make sure to set the hardware acceleration to None in NEC Express5800/ft series (Default: None).
(How to check and change the hardware acceleration setting)
Select the [Start] - [Control Panel] - [Display] – [Settings] tab – [Advanced]. “Plug&Play Monitor and Stratus Virtual Video Properties” is displayed. Select the [Troubleshoot] tab and check the hardware acceleration setting.
CPU load ratio of SNMP Service (snmp.exe) increases:
→While monitoring the server from NEC ESMPRO Manager, the CPU load ratio of SNMP Service on the NEC ESMPRO Agent side may increase at every monitoring interval (default: 1 minute).
NEC ESMPRO Manager and NEC ESMPRO Agent exchange information through SNMP Service.
If the server status monitoring by NEC ESMPRO Manager is on (default: ON), NEC ESMPRO Manager regularly issues a request to NEC ESMPRO Agent to get the current status of the server. In response, NEC ESMPRO Agent checks the status of the server. As a result, the CPU load ratio of SNMP Service increases temporarily.
If you have trouble of terminating a movie player application, turn off the server status monitoring by NEC ESMPRO Manager or extend the monitoring interval.
Hang of SNMP Service occurs:
→SNMP Service has a module called "SNMP Extended Agent." This module may be registered when you install some software that uses SNMP Service.
If you start SNMP Service, SNMP Extended Agent is also loaded at the initialization. However, if the initialization is not completed within a specified period, SNMP Service will hang.
It may take time to complete the initialization due to temporary high load on the system. In this case, wait for the system load become low enough before restarting SNMP Service.
A CPU/PCI module cannot be integrated:
→When a component fails and is reintegrated, the following message may be recorded to the system event log and the process is stopped. Such event indicates that the component’s MTBF is below the threshold and it is judged that repair is necessary. Thus the reintegration process cannot be completed. Generally replacement of the component will be required, so contact your sales representative. If reintegrating the component without repair is required for some