SYSTEM MESSAGES

When type of connection is ACD Trunk connection

ACD Trouble Kind

b0-b7: ACD trouble kind

b7 b6 b5 b4 b3 b2 b1 b0

01H=ACD trunk trouble key Note 1

14H=ACD reset start Note 2

 

 

 

 

 

 

 

 

15H=Insufficient ACD memory

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

16H=Insufficient ACD call record

 

 

 

 

 

 

 

 

17H=Excessive business station on ACD calls

 

 

 

 

 

 

 

 

18H=Excessive calls queued

 

 

 

 

 

 

 

 

21H=Unknown Pilot No. called Note 3

 

 

 

 

 

 

 

 

24H=Illegal execution of ACD timeout procedure Note 4

 

 

 

 

 

 

 

 

30H=ACD pointer error detection and recovery Note 5

 

 

 

 

 

 

 

 

33H=ACDP reset completion Note 6

 

 

 

 

 

 

 

 

34H=Call recovery failure on unknown Pilot No. Note 7

 

 

 

 

 

 

 

 

37H=ACD Traffic (incoming) Capacity Over

 

 

 

 

 

 

 

 

99H=Illegal ACD processing-trace stored Note 4

Note 1: When “(ACD Trouble Kind)” is 01 Hex:

-Information on Calling Party

 

(a) Station

(b) Trunk

My Line No.

Route No. + Trunk No.

 

b4-b7

b0-b3

DC0

DC1

DC2

DC3

DC4

DC5

 

 

b4-b7

b0-b3

DC0

DC1

DC2

DC0

DC1

DC2

Route No.

Trunk No.

 

 

Example: RT125,TKl0

➆ ➇

Not Used

 

01 25 00 l0

 

 

 

 

 

 

 

➈ ➉ Information on Calling Party

 

 

 

 

 

 

 

 

➂ ➃ ➄ ➅

 

Refer to ~

 

 

 

 

 

 

 

11 12

Information on Held Party or 3rd Station/Trunk in 3-Party Connection

 

Refer to ~

 

 

 

 

 

 

 

Note 2: When “(ACD Trouble Kind)” is 14 Hex:

Issue of ACDP (First digit of decimal place)

Issue of ACDP (Second digit of decimal place)

Note 3: When “(ACD Trouble Kind)” is 21 Hex:

~Information on Calling Party Refer to ~of Note 1

Not used

Information on Unknown Pilot No. Refer to ~, (a) Station of Note 1

CHAPTER 3

NDA-24300

Page 94

Issue 1

Page 121
Image 121
NEC NDA-24300 manual When type of connection is ACD Trunk connection, B4-b7