NEC NDA-24300 manual Deskcon

SYSTEM OPERATIONS

	Table 6-5 Traffic Measurement Types (Continued)
TYPE	KIND OF	DESCRIPTION
	MEASUREMENT
4*	ATTCON Peg Count	Measurement of the number of each type of call handled at theATTCON/
		DESKCON.
5*	Route Peg Count	Measurement of the number of various types of call connections on a per route basis.
6	Service Peg Count	Measurement of the number of times the following services are operated:
		Call Hold
		Call Back
		Executive Right of Way
		Call Waiting
		Call Pickup - Group
		Call Pickup - Direct
		Call Forwarding - All Calls
		Call Forwarding - Busy Line
		Call Forwarding - Don’t Answer
		Speed Calling - System
		Speed Calling - Station
		Off-Hook Outgoing Trunk Queuing
		Outgoing Trunk Queuing
		Consultation Hold - All Call
		Call Transfer - All Calls
		Three-Way Calling
8	UCD Route Peg Count	Measurement of the number of incoming calls, answered calls, and abandoned calls
		handled at UCD Groups on a per route basis.
9	UCD Group Peg Count	Measurement of the number of incoming calls, answered calls and abandoned calls
		on a UCD Group basis.
10	UCD Station Peg Count	Measurement of the number of incoming calls, answered calls and abandoned calls
		for each station on a UCD Group basis.
15	ATT Answer Peg Count	Measurement of the number of answered calls handled by each attendant.
18	Connection Route Peg	Measurement of the number of various type of call connection on a connection route
	Count	basis.
19	Connection Route Traffic	Measurement of traffic on a connection route basis.

Note: Asterisk (*) identifies the traffic measurements that can be saved on the HD of the MAT.

CHAPTER 6 NDA-24300

Page 426

Issue 1