Collecting Fault Information | NEC NWA-008869-001 guide

CHAPTER 7 TROUBLESHOOTING

COLLECTING FAULT INFORMATION

COLLECTING FAULT INFORMATION

Use the show tech-support command to view fault information and save it to a file.

To display fault information, use the show tech-support command in global config mode.

Router (config) # show tech-support Enter

(Fault information display)

Router #

– 164 –	NWA-008869-001 Rev.1.0
	atch7001.fm

Image 174

NEC NWA-008869-001 manual Collecting Fault Information

Contents

NEC Corporation Liability Disclaimer Neax IPS Issue No Revision Sheet 3/3 This page Left Blank Intentionally Neax IPS Table of Contents Setting UP the LAN Ports for Suitable Communication Modes Table of Contents Config Management Purpose Outline of this Manual Appendix Specifications Terminal Name Terms in this ManualPBX System Designation DtermIP Inaset DtermSP20 DtermSP30 Reference Manual Chapter General Information Main Feature of In-Skin Router System Outline IPv6/IPv4 Tunneling IPv6 over IPv4 Broadband Service Support Broadband Service Support Network Connection Network Connection Card Name and Function In-Skin Router Card Name and Function Digital Private Line Connection System ConditionsEthernet Connection Local Console Connection This page Left Blank Intentionally Chapter Installation Precautions Static Electricity GuardStatic Electricity Guard When Making a Switch Setting on a Circuit Card Installation Required Equipment MAT cable with 25 pin D-SUB Connector 2 m 79 inchMAT cable with 9 pin D-SUB Connector 2 m 79 inch Required Equipment for In-Skin Router Installation Installation Procedure Installation Procedure END Switch Settings of MP Card PN-CP24-A/PN-CP24-B Green Remains lit while receiving clock signals to the PLO Lamp Color Function Name Switch Name Setting Function Check Number Position When using RS1 port for RS-232C Phase Locked OscillatorWhen using RS1 port for built-in SW1 Push SW For initializing CPU SW4 Dip SW For clock source office SW4-3 SW4-4 For using external hold tone source JP0 Jumper pin For normal operation Battery backup onBattery backup OFF For using internal hold tone source PN-CP27-A Red Remains lit while this card is a stand by mode Stby Switch Name Setting Function Check Number Position SW2 MB Toggle SW For make-busy SW4 Dip SWNot used For normal operation Right Switch Settings of PN-RTA Card Subconn Operating power is OFF Toggle SW Green On Operating power is on OFF Operating power is OFFRed Remains lit when a trouble occurs Operating power is on Test Mode Piano Key SW Not used Super ResetFor normal operation For aging Switch Settings of PZ-M649 Card Green Remains lit while WAN port is connected to the network Sent to the PLO1 input on MP card MHz clock Not used WAN port or T1 interface for PBX are Available Switch to the PLO1 When one DTI MP card will receive Is providedClock signal from DTI0 at its PLO0 Switch Settings of PZ-M650 Card Not used WAN port or E1 interface for PBX are Available DTI0 DTI1 DTI2 DTI7 Conditions Remarks Switch Settings of PN-24DTA-C Card Red Remains lit when detecting PCM signal loss Red Remains lit when detecting Frame Alignment signal lossAll channels are idle Sense For DS-1 SW1-3 on Sent to the PLO1 input on MP card Remote loopbackFor normal operation Local loopback AIS send For DSX-1/Hong Kong/Taiwan SW1-3 OFF DSX-1 Not used Piano Key SWDS-1 T1 with CSU function T1 without CSU function MAS Jumper pin Clock Source Switch Settings of PN-30DTC-C Card Mfrm AP No SW-8 on SW-8 OFF SW No Source clock signal from network is not Line impedance 75 Ω For coaxial cable JPS Jumper pinBalanced transmission For twisted-pair cable Line impedance 120 Ω For twisted-pair cable JP1 Jumper pin Locations of Lamps and Connectors of PZ-M623 Card Green Remains lit while LAN port is connected to the network Mounting PZ-M649 Card/PZ-M650 Card/PZ-M623 Card Taking off Screws Regular PIM Mounting PN-RTA CardPN-RTA Card Mounting Slots PN-RTA card can be mounted in the AP00-AP11 slots of PIM0-7 PIM for Backup CPU System PN-RTA card can be mounted in the AP00-AP10 slots of PIM0 LAN Cable Connection of PN-RTA Card PN-RTA IP network Cable Connection Cable Connection of PZ-M649 Card PZ-M649 Digital private network T1 Cable Connection Location of AP Slots and LTC Connectors for PN-24DTA-C DTI LTC0 LTC1 LTC2 LTC3 Example of MDF Cross Connection for PN-24DTA-C DTI LTC1 J LTC1 P Cable Connection of PZ-M650 Card PZ-M650 Digital private network E1 Cable Connection Location of AP Slots and LTC Connectors for PN-30DTC-C DTI Example of MDF Cross Connection for PN-30DTC-C DTI LTC1 J LTC1 P LAN Cable Connection of PZ-M623 Card PZ-M623 IP network Cable Connection Connecting Local Console to PN-RTA Card Connecting Local Console to PN-RTA Card This page Left Blank Intentionally Chapter Basicoperations Various Explanations Command Entry CommandsError message that may be displayed during command entry Editing characters on the command line KEY Operations and Screen DisplaysMoving the cursor Calling previously entered commands Memo Upon a restart, the command history is cleared Getting assistance in command entry Entering an abbreviation of a command Help functions Use of Ascii characters not including control characters During command entry, note the followingScreen displays Double quotation marks Mode configuration Mode ConfigurationModes From operation mode to config mode From config mode to operation mode From global config mode to interface or device config mode Changing the In-Skin Router between different config modesFrom operation mode to login authentication logout From interface or device config mode to global config mode If you have logged in with the administrator right Login and User RightsRegistering users and setting user rights User rights Changing passwords Login Erasing users Forced logout due to timeout Use of modes by more than one user Setting data Setting Data and Program FilesSetting data and programs Program Locations used to store setting data and the program Locations Used to Store Setting DataFlash memory Startup sequence Startup config and running configAt startup by turning on the power switch Operation area Dram At a restart with the reload command Self − diagnosis At a restart with the restart command This page Left Blank Intentionally Chapter Initialization Initialization Procedure Turning on the Power Execution of self − diagnosis Registering Users and Setting Passwords Setting Checking Setting the Date and Time For checking, use the show clock command Setting Device Names Setting and checking Saving Running Config Saving Restarting the IN-SKIN Router with a Command and Logging Restarting with a command Turning OFF the Power to Terminate the IN-SKIN Router Setting the communication rate Setting UP the LAN Ports for Suitable COMMUNI- Cation ModesSetup method Setting the communication direction Checking of the settings Check the settings with the show interfaces command Setting up the 10BASE-T port Setting UP the WAN Private Line T1 Setting line attributes for a T1 Line Saving setting data Check the status of interface by show interface commandChecking the status of interface Setting UP the WAN Private Line E1 Setting line attributes for an E1 Line 107 Setup for a Remote Console Remote Console Setting an IP address and validating the interface Setting the IP address Checking the settings Validating the interfaceChecking the IP address Starting up the telnet server Checking that the interface is validated Checking the communication state Startup 113 114 Chapter Examples of Setup On Networks Routing Setup Examples IPv4 Routing Setup Examples IPv4 Setting a static route Use the show ip route command to check the settings Setting RIP and RIPv2 Starting RIP Checking the routing table Routing Setup Examples IPv6 Routing Setup Example IPv6 Enabling automatic address setting Setting RIPng Use the show ipv6 route command to check the settings Starting RIPng PPPoE Setup Example PPPoE Setup Example Setting the route Setup procedureSetting PPPoE As the default route, specify the interface Ethernet0.1 Setting the DNS server Shutting down a PPPoE connection Digital Private Line Network Example T1 DTI Setting the digital private line T1 Setting for router B Setting DTI card Digital Private Line Network Example E1 Setting the digital private line E1 132 133 134 Chapter Management Maintenance Tftp Setup for File Management Set an IP address Validate the interface Config Management Saving with the write memory command Config management with text files Upgrading the Program Upgrading the Program Upgrading procedure Setting up network boot and saving the settingsPreparations Deleting the current program file Downloading the new program file from the Tftp server Deleting network boot settings and saving the new settings Checking that the downloaded file is normal Restarting the router Management with Snmp Types of traps to be sentEnterprise traps four types Community name Setting a community name and an access type Setting the IP address of the trap destinationSpecifying a trap source interface Saving the settings Setting the type of trap to be sentChecking the settings Starting an Snmp agent Setting UP Event Information Collection Starting the display of event information Setup for displayDisplaying event information on a console Stopping the display of event information Transferring event information to a syslog server Changing the telnet port number Permitting only a specific host to gain access with telnetTelnet Security This example, the port number 2323 is set Restarting procedure Restarting by turning the power switch OFF and back onRestarting with the reload command Use the reload command in operation mode Restarting with the restart command Use the restart command in operation mode Turning OFF the power switch Super ResetProcedure for performing a super reset Setting the Piano key switch Turning on the power switch to start the device Turn OFF the power switch Pwrsw to stop the In-Skin Router Setting bit 4 of the Piano key switch to OFF Chapter Troubleshooting If the Local Console Cannot be Used If a Remote Console Cannot be Used If Communication is Impossible If communication with a specific network is impossibleIf no communication is possible If the IN-SKIN Router does not Start If the Alarm lamp on the PN-RTA card is litIf the boot monitor mode screen is displayed If none of the lamps on the PN-RTA card is lit Recovery procedure LAN2 LAN1 Console Use either the LAN1 port or LAN2 port of the PN-RTA card Collecting Fault Information If YOU Want to Erase Config If you want to erase all settings of config If SELF-DIAGNOSIS does not Terminates Normally Appendix Specifications Specifications Specifications This page Left Blank Intentionally