126 Troubleshooting
Message | Description | Action |
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Auth Failed | x...x = AP MAC address | Check the handset and AP |
xxxxxxxxxxxx | Handset authentication is | security settings. |
| refused by the AP; displays the | Ensure that the AP |
| MAC of the failing AP. | is configured per the |
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| Configuration Note. |
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| Try another AP. |
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Auth Timeout | x...x = AP MAC address | Check the handset and AP |
xxxxxxxxxxxx | Handset did not receive an | security settings. |
| authentication response from | Ensure that the AP |
| the AP; displays the MAC of | is configured per the |
| the failing AP. | Configuration Note. |
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| Try another AP. |
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Bad Code Type xx | xx, yy = software license types | Download new software from |
Expected Code Type yy | Handset software does not | the Nortel site. |
| match the current handset | See "Updating software" (page |
| license selection. | 114). |
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Bad Config | Some needed configuration | Check all required wireless |
| parameter has not been set. | handset configuration |
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| parameters for valid settings. |
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Bad ESSID | The wireless handset is | Enter an ESSID in the |
(For WLAN Handsets | configured for static ESSID | configuration settings or |
2210/2211/2212 only.) | (as opposed to Learn once or | change to one of the Learn |
| Learn always) and no ESSID is | modes. |
| entered. |
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Bad SSID | The wireless handset is | Enter an SSID in the |
(For WLAN Handsets | configured for static SSID (as | configuration settings or |
6120/6140 only.) | opposed to Learn once or | change to one of the Learn |
| Learn always) and no SSID is | modes. |
| entered. |
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Bad Local ID | The value of the Phase 1 | Enter a valid ID value. |
| Local ID type entered in the |
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| handset through the menus |
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| or the Configuration Cradle is |
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| improperly configured. |
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Bad Local ID Type | The Phase 1 Local ID type | Enter a valid ID type. KEY ID is |
| entered in the handset through | the only valid choice. |
| the menus or the Configuration |
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| Cradle is missing or invalid. |
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Bad Network IP | The value of the Remote | Enter a valid remote network IP |
| Network IP address entered in | address. |
| the handset through the menus |
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| or the Configuration Cradle is |
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| missing or invalid. |
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Nortel Communication Server 1000
WLAN IP Telephony Installation and Commissioning
Release 5.0 15 June 2007
