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noticeable when a voice call traverses such a link. Vivinet Assessor is extremely useful for identifying the symptoms of issues and fixing such problem areas in the network long before the customer places the first call.

Monitoring and reporting with Enterprise Network Monitoring System

Enterprise Network Monitoring System (ENMS) 10.5 is a cross-portfolio management platform for fault management, network visualization, and troubleshooting. It can receive traps and statistics from the CS 1000, as well as virtually all other Nortel products. It can:

discover the call server equipment that it supports

display the information for the slot or port to which the call server components are attached

discover the TLAN and ELAN connections on a CS 1000 Signaling Server

ENMS differs from the Communication Server 1000 Telephony Manager in that ENMS is a comprehensive monitoring platform for virtually all Nortel products, while Communication Server 1000 Telephony Manager supports only VoIP products and features. ENMS is the product that ties all the other management packages together.

ENMS 10.5 makes convergence management quick and easy with the Converged View in the new IP Service Management (IPSM) display. The IPSM display provides a business-oriented overview of the Convergence Service. With IPSM, an operator can see the status of overall service level that is being provided, and easily zoom in with detailed troubleshooting tools if a problem is indicated. If a phone is unreachable, or if there is a degradation of quality in a call, it is indicated in the IPSM tabular view. The call quality alert shows the near-end and far-end IP address and Terminal Number (TN).

Figure 6 "ENMS 10.5 IPSM overview" (page 51) shows the IPSM overview with a list of the phones that are registered to a particular CS 1000 system. Many details, including type of phone, firmware revision, IP address, set TN, registered TN, source, and destination IP port are displayed. Phones or components of the CS 1000 system change color to indicate status. The pie chart in the lower left corner of the display updates to show overall status and quality of the phones and CS 1000 systems in the display.

Nortel Communication Server 1000

WLAN IP Telephony Installation and Commissioning

NN43001-504 01.02 Standard

Release 5.0 15 June 2007

Copyright © 2004-2007, Nortel Networks

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Nortel Networks NN43001-504 manual Planning