Dropped calls 135

 

 

 

Message

Description

Action

 

 

 

No SVP Response

y...y = SVP Server IP address

This can be caused by bad

yyy.yyy.yyy.yyy

The handset has lost contact

radio reception or a problem

 

with the WLAN IP Telephony

with the WLAN IP Telephony

 

Manager 2245.

Manager 2245. The handset

 

 

keeps trying to fix the problem

 

 

for 20 seconds, and the

 

 

message can clear by itself. If it

 

 

does not, the handset restarts.

 

 

Report this problem to the

 

 

system administrator if it keeps

 

 

happening.

 

 

 

No SVP Server

Wireless handset cannot locate

IP address configuration of

 

WLAN IP Telephony Manager

WLAN IP Telephony Manager

 

2245.

2245 is wrong or missing.

 

 

 

 

WLAN IP Telephony Manager

Check error status screen on

 

2245 is not working.

WLAN IP Telephony Manager

 

 

2245.

 

 

 

 

No LAN connection at the

Verify WLAN IP Telephony

 

WLAN IP Telephony Manager

Manager 2245 connection to

 

2245.

LAN.

 

 

 

No SVP Server

The handset is unable to

The network administrator must

No DNS Entry

perform DNS lookup for the

verify that a proper IP address

 

WLAN IP Telephony Manager

is entered for the SVP Server

 

2245; server had no entry for

DHCP option.

 

SVP Server.

 

 

 

 

No SVP Server

The handset is unable to

The network administrator must

No DNS IP

perform a DNS lookup for the

verify proper DHCP server

 

WLAN IP Telephony Manager

operation.

 

2245; no IP address for DNS

 

 

server.

 

 

 

 

No SW Found

A required software component

Check that the handset license

 

has not been properly identified.

type has a corresponding entry

 

 

in the slink_cfg.cfg file.

 

 

Check that the pd11ccc.bin

 

 

and pi110003.bin entries

 

 

exist under this type in the

 

 

slnk_cfg.cfg.

 

 

 

No UNIStim DHCP

The handset is unable to use

Verify the DHCP server

 

DHCP to obtain the server

configuration information.

 

information it requires to start

Verify network connectivity

 

up.

between the handset and the

 

 

DHCP server.

 

 

 

Nortel Communication Server 1000

WLAN IP Telephony Installation and Commissioning

NN43001-504 01.02 Standard

Release 5.0 15 June 2007

Copyright © 2004-2007, Nortel Networks

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