Nortel Networks NN43001-504 manual Message Description Action

134Troubleshooting

Message	Description		Action
	•	Out of Range	Try getting closer to an AP.
			Check to see if other handsets
			are working within the same
			range of an AP. If so, check the
			SSID of the handset.
	•	incorrect WEP settings	Verify that all the WEP settings
			in the handset match those in
			the APs.
	•	Incorrect Security	Verify that all the Security
		settings	setting in the AP.
No Net Found	x...x = AP MAC address		Check the AP and handset
xxxxxxxxxxxx yy	yy = AP signal strength		network settings, such as
	Handset cannot find a suitable		ESSID, (for the WLAN
	AP; displays the MAC address		Handsets 2210/ 2211/2212),
	and signal strength of the best		SSID (for WLAN Handsets
	nonsuitable AP found.		6120/6140), Security, Reg.
			domain and Tx power.
			Ensure that the APs
			are configured per the
			Configuration Note.
			Try Site Survey mode to
			determine a more specific
			cause.
No PBX Response	The wireless handset tried to		Verify the Call Server is
	send a message to the Call		operational and connected to
	Server and failed to get a		the network.
	response.
No Proposal	The handset and the VPN		Check that the Diffie-Hellman
	server cannot agree on a set of		group, phase 1 and phase 2
	configuration parameters.		hashes, and the encryption
			algorithms configured on the
			handset are acceptable to the
			VPN server.
No Reg Domain	Regulatory Domain not set		Configure the Regulatory
			Domain of the handset.
No SVP IP	The wireless handset is		Enter a valid WLAN IP
	configured for static IP (as		Telephony Manager 2245 IP
	opposed to use DHCP) and		address in the wireless handset
	no valid WLAN IP Telephony		configuration setting or change
	Manager 2245 address is		to use DHCP.
	entered.

Nortel Communication Server 1000

WLAN IP Telephony Installation and Commissioning

NN43001-504 01.02 Standard

Release 5.0 15 June 2007

Copyright © 2004-2007, Nortel Networks