180Appendix B Troubleshooting WLAN IP Telephony installations

You must add B and C as members under mobility group configuration for switch A.

You must add A and C as members under mobility group configuration for switch B.

You must add A and B as members under mobility group configuration for switch C.

The above recommendation is true in the case of VoDATA as well.

WLAN Security Switch 2270 notes

The following list contains important information about the WLAN Security Switch 2270 and pre-3.2.116.21 code.

In the 2.0.x code for the WLAN Security Switch 2270, multicast packets are directly handled by the CPU. Nortel Handsets use multicast packets only when the Push-to-talk (PTT) feature is used. Because the CPU handles all multicast packets (control+data) with the 2.0.c code, there can be problems with voice quality for PTT conversations, as well as for regular calls.

The multicast issues are resolved in the 2.2.x code. With the 2.2.x code, to ease the CPU processing load, multicast packets are off-loaded to another hardware chip within the 2270.

In the 2.0.x code, if GOLD QoS is enabled for voice SSID, APs can fail to run RRM sampling while packets are processed in the GOLD queue. Therefore, the AutoRFR calculations on the WLAN Security Switch 2270 are further delayed. You must watch out for AutoRF issues in such scenario. If it is a pure voice implementation, you can assign SILVER QoS to voice SSID. This is only a best-effort recommendation. If the voice traffic drops as a result, move back to GOLD QoS for voice.

The PTT feature does not work in 2.0 code if the WLAN Security Switch 2270 is configured in L2-LWAPP mode. This issue is resolved in the 2.2.x code.

There is a client-handoff feature in the advanced options in the command line interface (CLI) for release 3.0.107.0.

For more information, go to www.cisco.com.

To configure the client handoff to occur after a selected number of 802.11 data packet excessive retries, use the config advanced client-handoff command:

config advanced client-handoff <num_of_retries>

Default: 0 excessive retries (disabled)

The command to configure the client handoff to 100 excessive retries is: config advanced client-handoff 100

Nortel Communication Server 1000

WLAN IP Telephony Installation and Commissioning

NN43001-504 01.02 Standard

Release 5.0 15 June 2007

Copyright © 2004-2007, Nortel Networks

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Nortel Networks NN43001-504 manual Wlan Security Switch 2270 notes