130 Troubleshooting
Message | Description | Action |
|
|
|
|
| wireless handset stops trying. |
|
| Reconfigure the DHCP server |
|
| and |
|
| handset. |
|
|
|
| DHCP Error 5 | Failure during WEP Key |
|
| rotation process (proprietary |
|
| failure). |
|
|
|
DHCP Lease Exp | y...y = DHCP Server IP address | The wireless handset failed to |
yyy.yyy.yyy.yyy | DHCP is not responding to | renew its DHCP lease, either |
| renewal attempts. At least one | because the DHCP server is |
| renewal succeeded. | not running, or because the |
|
| configuration is changed by |
|
| the administrator. The wireless |
|
| handset attempts to negotiate |
|
| a new lease or display one of |
|
| the DHCP errors |
|
|
|
DHCP NACK error | y...y = DHCP Server IP address | The DHCP lease currently in |
yyy.yyy.yyy.yyy | DHCP server explicitly refused | use by the wireless handset is |
| renewal. | no longer valid, which forces |
|
| the wireless handset to restart. |
|
| This problem resolves itself on |
|
| the restart. If it does not, the |
|
| problem is in the DHCP server. |
|
|
|
DL Not On Sector | The handset software | Download new software from |
| download files are incorrect or | the Nortel site. |
| corrupted. | See "Updating software" (page |
|
| 114). |
|
|
|
DO NOT POWER OFF | The wireless handset is in a | None. Do not remove the |
| critical section of the software | battery or attempt to power off |
| update. | the phone while this message |
|
| is displayed. Doing so can |
|
| require the wireless handset |
|
| to be returned to Nortel to be |
|
| recovered. |
|
|
|
Duplicate IP | The wireless handset has | If using DHCP, check that |
| detected another device with | the DHCP server is properly |
| its same IP address. | configured to avoid duplicate |
|
| addresses. |
|
| If using Static IP, check that the |
|
| wireless handset is assigned a |
|
| unique address. |
|
|
|
Nortel Communication Server 1000
WLAN IP Telephony Installation and Commissioning
Release 5.0 15 June 2007
