Dropped calls 125

Wireless handset status messages

Wireless handset status messages provide information about the handset communication with the AP and Call Server. Table 16 "Wireless handset status messages" (page 125) summarizes the status messages, in alphabetical order.

Table 16

Wireless handset status messages

Message

Description

Action

 

 

 

3 chirps

Wireless handset is not able to

None. This is only a warning.

 

communicate with the best AP,

The call is handed-off to the

 

probably because that AP has

best AP after it becomes

 

no bandwidth available.

available.

 

 

 

Address Mismatch

Wireless handset software

Download new software from

 

download files are incorrect or

the Nortel site.

 

corrupted.

See "Updating software" (page

 

 

114).

 

 

 

ASSERT xxx.c

The handset has detected

Record the error information so

Line yyy

a fault from which it cannot

that it can be reported.

(For WLAN Handsets

recover.

 

2210/2211/2212 only.)

 

Turn the handset off, and then

 

 

 

 

on again.

 

 

If the error persists, try

 

 

registering a different handset

 

 

to this telephone port.

 

 

If the error still persists, contact

 

 

Nortel Technical Support and

 

 

report the error.

 

 

 

Assoc Failed

x...x = AP MAC address

Check the handset and AP

xxxxxxxxxxxx

Handset association is refused

security settings.

 

by the AP; displays the MAC of

Ensure that the AP

 

the failing AP.

is configured per the

 

 

Configuration Note.

 

 

Try another AP.

 

 

 

Assoc Timeout

x...x = AP MAC address

Check the handset and AP

xxxxxxxxxxxx

Handset did not receive an

security settings.

 

association response from the

Ensure that the AP

 

AP; displays the MAC of the

is configured per the

 

failing AP.

Configuration Note.

 

 

Try another AP.

 

 

 

Nortel Communication Server 1000

WLAN IP Telephony Installation and Commissioning

NN43001-504 01.02 Standard

Release 5.0 15 June 2007

Copyright © 2004-2007, Nortel Networks

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Nortel Networks NN43001-504 manual Wireless handset status messages Message Description Action