Nortel Networks NN43001-504 manual General data capture

Data capture 217

General data capture

Before you run the show run-config or debug commands, enable text capturing on your Hyper terminal or Telnet application that you use to access the WLAN Security Switch 2270.

Multiple times is better—copy and paste the following commands on the WLAN Security Switch 2270 CLI, rather than typing them individually. The screen begins scrolling with output as soon as you type the commands.

•show run-config (from all WLAN Security Switch 2270s)

•show tech support

•show msglog

The wired sniffer must sniff the Gig port of the WLAN Security Switch 2270. No capture filter is required; get everything.

Obtain the wireless capture from the channel that the handsets currently use. Configure the wireless sniffer to capture from only one channel. To determine which channel, first show the client summary. Look for the MAC of the client showing status associated and note the name of the AP beside it. To see the channel that the AP operates on, show the advanced 802.11b summary.

Follow the steps in Procedure 30 "Obtaining the wired and wireless captures" (page 217), to capture data to send to Nortel for analysis.

Procedure 30

Obtaining the wired and wireless captures

Step Action

1Run the command:

debug airwave-director all enable

Let this command run for 5 to 7 minutes.

2Run the command: debug disable-all

3Run the following debug commands from the WLAN Security Switch

2270 (that you are testing) in the CLI:

debug dot11 mobile enable debug dot11 state enable debug mobility directory enable debug mobility handoff enable debug pem state enable

debug pem events enable show debug

Nortel Communication Server 1000

WLAN IP Telephony Installation and Commissioning

NN43001-504 01.02 Standard

Release 5.0 15 June 2007

Copyright © 2004-2007, Nortel Networks