Nortel Networks NN43001-504 manual See Updating software

138 Troubleshooting

Message		Description	Action
TFTP ERROR(x):yy		A failure occurred during a	Error code 01, 02 or 07—check
		TFTP software download.	the TFTP Server configuration.
		(x) = the file number that was
		being downloaded;	Error code 81—the wireless
		yy = an error code describing
			handset attempts to download
		the particular failure.
			the file again.
		Possible error codes are:	For other messages, power
			off the wireless handset, and
		• 01 = TFTP Server did not	then turn it on again to retry the
			download.
		find the requested file.
		• 02 = Access violation	If the error repeats, note it
		(reported from TFTP
			and contact Nortel Technical
		Server).
			Support.
		• 07 = TFTP Server reported
		No such user error.
		• 81 = File put into memory
		did not CRC.
		• FF = Timeout error. TFTP
		Server did not respond
		within a specified period of
		time.
Too Many Errors		The handset continues to reset	Fatal error. Return handset to
		and cannot be recovered.	Nortel.
Unknown		A phrase is missing from your	Download new software from
xx:yy:zz		phintl file.	the Nortel site.
			See "Updating software" (page
			114).
Updating Code		Wireless handset is	None. When the progress bar
		downloading new software	fills the display line, the update
		into memory. The number	operation is complete on that
		icons at the bottom of the	file.
		display indicate which file
		number is currently being	Do not turn off the handset
		downloaded. This message
			during this operation.
		also displays a progress bar.
		When the progress bar fills
		the display line, the update
		operation is complete on that
		file.
VPN Error: xxxx		The VPN server returned an
		information message with a
		code of xxx.
		Nortel Communication Server 1000
	WLAN IP Telephony Installation and Commissioning
		NN43001-504 01.02 Standard
		Release 5.0 15 June 2007

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