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Issue | Why It Happened | What To Do |
The batteries are not | The batteries may not charge | Make sure the device is not close |
charging. | if the device is too hot or too | to a heat source. Ensure the |
The device is plugged in, but | cold or is operating at an | cooling air vents are not blocked. |
the detachable (if installed) | ambient temperature outside | Bring the ventilator to ambient |
and internal batteries are not | of the specified valid range. | room temperature. If the problem |
showing full capacity and are | The device cooling fan may | continues, contact an authorized |
not charging. | not be working properly. If | service representative or Philips |
| this continues for more than | Respironics to have the device |
| 15 minutes, an error will | serviced. Please have the model |
| occur. | number and serial number ready |
|
| when you call. |
Unexplained changes in the | The device has been dropped | Press the Start/Stop button and |
performance of the device | or mishandled, or is in an area | then select the Right button |
The device is not working | of high EMI emissions. | to shut off the device for a few |
properly or is making unusual |
| seconds. Restart the device by |
sounds. |
| pressing the Start/Stop button. If |
|
| the problem continues, relocate |
|
| the device to an area with lower |
|
| EMI emissions (e.g., away from |
|
| electronic equipment such as |
|
| cellular phones, cordless phones, |
|
| computers, TVs, electronic |
|
| games, hair dryers, etc.). Refer to |
|
| Chapter 13. If the problem still |
|
| occurs, contact an authorized |
|
| service representative or Philips |
|
| Respironics to have the device |
|
| serviced. Please have the model |
|
| number and serial number ready |
|
| when you call. |
