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Issue | Why It Happened | What To Do |
Excessive Warm Air Out of | The air filter may be dirty. Or, | Clean or replace the air filter as |
Mask | the device may be operating | described in Chapter 7. |
The air out of the mask is | in direct sunlight or near a | The temperature of the air |
much warmer than usual. | heater. | may vary based on the room |
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| temperature. Make sure the |
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| device is properly ventilated. |
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| Keep it away from bedding or |
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| curtains that could block the |
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| flow of air around the device. |
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| Make sure it is away from direct |
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| sunlight and heating equipment. |
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| Ensure the cooling air vents |
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| are not blocked. If the problem |
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| continues, contact an authorized |
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| service representative or Philips |
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| Respironics to have the device |
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| serviced. Please have the model |
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| number and serial number ready |
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| when you call. |
Mask Discomfort | This could be due to | Make sure the patient is properly |
The mask feels | improper headgear | fitted with the correct size mask. |
uncomfortable to wear, there | adjustment or improper mask | If the problem continues, try |
is significant air leakage | fitting. | fitting the patient with a different |
around the mask, or the |
| mask. |
patient experiences other |
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| |
Runny Nose | This may be caused by a nasal | Call the patient’s health care |
The patient has a runny nose. | reaction to the airflow. This | professional. |
| only applies to |
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| therapy and will not occur |
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| during invasive therapy. |
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Chapter 8 Troubleshooting