Toshiba DP85F, DP80F manual Transmission Problems, Problem Cause Solution

Transmission Problems

When transmissions are not performed normally, check the points in the table below.

Problem

Cause

Solution

If the facsimile will not operate correctly after confirming these points or anything not

listed here occurs, call your service representative.

When document pag-

Too many document pages

Set a maximum of 30 pages

Problem

Cause

Solution

es are fed into the

are set.

(Letter size) for one transmis-

unit,

two

pages

are

sion sequence.

When

you place

a

You have a machine error.

Clear the error.

drawn into the slot.

The Operation Panel is not

Close the Operation Panel until

document

in

the

Check the display for an er-

closed fully.

it clicks at the two latching posi-

document

tray, noth-

ror

message

(see

pages

tions.

ing happens.

212 and 213).

The

document

extension

Extend it fully to support the

There is no power to the

Make sure the power plug is

Tray is not fully extended.

document sufficiently.

facsimile.

plugged into the AC outlet and

Something is wrong with the

Check the document to see if it

the power switch is ON.

document paper itself.

satisfies the requirements (see

You

returned

the

handset

Send the document again being

When you press

page 81).

before

you

pressed

in Direct

sure to press

before re-

The ADF pad is dirty.

Clean the ADF pad.

(when

using the

Document

Transmis-

turning the handset.

The

sending

proce-

The

document

was loaded

Load the document face down.

optional handset).

dure

was

completed,

with a wrong side down.

sion Mode, the mes-

but

nothing

was

re-

sage

“DIALING”

or

The Operation Panel is not

Close the Operation Panel until

The modular cord (the tele-

Check the modular cord connec-

corded on the record-

“COMMUNICATING”

phone line cable) is not cor-

tion between the wall socket and

ing paper

of

the

re-

closed fully.

it clicks at the two latching posi-

does

not

appear

on

rectly connected.

ceiving party

or

the

tions.

the LCD display.

the facsimile. Press

and

image was elongated.

confirm you can hear a dial tone.

The

sending

proce-

The remote party’s unit is

Verify the remote party’s unit.

dure

was

completed

not compatible with yours.

This facsimile can communicate

The Dial Type setting of the

Set the correct Dial Type in ac-

correctly,

but

nothing

with G3 machines but not G4

facsimile is wrong.

cordance with the line used for

happened.

machines.

the facsimile (see page 44).

Documents cannot be

Poor telephone line condi-

Retry sending the document us-

There is no dial tone or

Try a voice call through the

sent overseas.

tions.

ing to the “Quality Transmission”

something

else

is

wrong

handset or the remote telephone

procedure (see page 183).

with the phone line.

set.

Documents are

The document is not set

Align the document guides prop-

fed obliquely

correctly in the

Document

erly (but not too tightly).

(i.e. skewed).

Tray.

The Operation Panel is not

Close the Operation Panel until

closed fully.

it clicks at the two latching posi-

tions.

216