Error Codes Printed on Reports

When an Error Code is printed as a status indication on Transmission Reports, etc., refer to the following description for the applicable Error Code to determine the cause.

Error

Cause

How to Correct

Code

 

 

 

 

 

10

Paper Empty

Load recording paper and set the

 

 

tray.

 

 

 

11

Recording Paper Jam

Open the top cover and clear the re-

 

 

cording paper jam.

 

 

 

12

Document Paper Jam

Remove the jammed document.

 

 

 

13

Top Cover Open

Close the cover, then retry.

 

 

 

20

Power Failure

Retry the transmission or ask the re-

 

 

mote party to transmit the document

 

 

again.

 

 

 

E0

Error relating to the printer or

Remove the cause of the error on

E6

memory.

the printer, if any. Then ask the re-

 

 

mote party to retry the transmission.

 

 

If not corrected, call your service rep-

 

 

resentative.

 

 

 

22

File Error due to a Directory Error

Power the unit ON/OFF, then retry.

 

 

 

30

 

Retry the transmission or ask the re-

 

was pressed during the

mote party to transmit the document

 

again.

 

communication.

 

 

 

 

 

32

Page # Mismatch

Check the actual document count.

 

 

 

33

Polling Error

Check polling options setup (security

 

 

code, etc.), and check if the polling

 

 

document exists.

 

 

 

Error

Cause

How to Correct

Code

 

 

 

 

 

42

Memory Overflow

Wait until the memory is recovered

 

 

by completing some of the reserved

 

 

jobs or remove other causes if any,

 

 

then retry the communication.

50

Line Busy

Send the document again.

 

 

 

Confirm the remote party’s security

53

Security Mismatch in Relay or Mail

code, password, and your setup.

 

Box transmission

 

 

 

Retry the communication. Frequent

 

 

failures may indicate a phone line

B0-B5

Signal Error or Line Condition Error

problem. If possible, move the unit

C0-C4

 

to another line and try your commu-

D0-D2

 

nications again.

F0, F1

 

 

 

 

Retry the transmission.

 

 

 

87

No residual memory was remaining

 

 

on the remote party’s machine for

 

 

Relay or Mailbox transmission.

 

 

 

 

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Toshiba DP80F, DP85F manual Error Codes Printed on Reports