Problems using an SMB Environment
When there is no notification of error
When there is no message displayed on the client which has sent print request, the possible causes, confirmation methods, and actions are as follows.
When there is no notification of printer error
Cause | Confirmation Method | Action |
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The user is not registered in | Use NAWADMIN or | Register the user name or |
the Notify list of the print | PCONSOLE to check | group name of the job. |
server. | whether the user name or |
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| group name of the job is |
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| registered. |
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When there is no notification of the completion of the job | ||
Cause | Confirmation Method | Action | |
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When sending the print job | When sending the print job, | When sending the print job, | |
from the client, the NOTIFY | check whether the NOTIFY | specify the NOTIFY option. | |
option is not specified. | option has been specified. |
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NetWareCASTOFF has been | – | Execute NetWareCASTON | |
executed on the client. | on the client. | ||
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When sending a job using | When sending the job using | When sending the job using | |
NPRINT/CAPTURE/ | NPRINT/CAPTURE/ | NPRINT/CAPTURE/ | |
PCONSOLE, the NOTIFY | PCONSOLE, check whether | PCONSOLE, specify the | |
option is not specified. | the NOTIFY option has been | NOTIFY option. | |
| specified. |
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Problems using an SMB Environment
This section explains what to do when a problem occurs while using SMB. The possible causes, confirmation methods, and actions are as follows. If a problem still exists after the corrective action has been performed, follow the Problem Solving Procedures on page 145 to seek further assistance.
When the machine is not found from client computers – page 152
When printing fails – page 153
When the document cannot be deleted from the printer window – page 153
Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128 System Administration Guide | 151 |
