15 Problem Solving
Cause | Confirmation Method | Action |
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The machine is connected to | Check whether a router or | Directly connect the machine |
a network that is not available | gateway is between the | to the network connected to |
to your computer. | network connected to your | your computer. |
| computer and one connected |
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| to the machine. |
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A fault occurred on the | Check that printer disabled | Check the network fault. |
network between your | status (network error) is |
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computer and the machine; | displayed. |
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connection failed. |
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An invalid IP address is | Print disabled status | Enter the correct IP address |
specified for the machine. | (Network Error) is displayed. | in the IP address item of the |
| Select [Properties] from the | [FX TCP/IP DPU Port Setup] |
| [Printer] menu on the printer | dialog box. |
| window, and also select [Port |
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| Settings] on the [Details] tab. |
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| Compare the IP addresses in |
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| the [FX TCP/IP DPU Port |
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| Setups] and the System |
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| Settings List. |
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After a print request was sent | Print disabled status | Switch the machine on. |
from the computer, the | (Network Error) is displayed. |
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machine was switched off, or | Check whether the machine |
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a print request was sent to a | is switched on. |
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machine that was not |
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switched on. |
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Print requests are sent from | Print disabled status | None. Printing restarts |
multiple computers to the | (Network Error) is displayed. | automatically. |
machine at the same time. |
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Printing file cannot be | Print disabled status (spool | After deleting unnecessary |
spooled due to insufficient | error) is displayed. Open [My | files to increase the free |
disk capacity of the computer. | Computer], then | space available, select |
| the disk (example: C drive) in | [Pause Printing] from the |
| which Windows 95/Windows | [Document] menu of the |
| 98/Windows Me is installed. | printer window to enable |
| Select [Properties] from the | printing to restart. |
| displayed menu, and then |
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| check the free space size. |
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When using Windows NT 4.0/Windows 2000/Windows XP/Windows Server 2003
When printing fails
Cause | Confirmation Method | Action |
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The correct IP address is not | Check whether the IP | Specify the correct IP |
specified. | address of the machine is | address for the machine. |
| correct. |
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156 | Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128 System Administration Guide |
