Xerox C123/C128 M123/M128 123/128 specs

Problems using a UNIX Environment

When printing fails

Cause	Confirmation Method	Action


The machine is processing a	Check that the machine has	After the machine has
print request from another	a print job in progress.	processed the print request,
client (only non-spool mode).		send a print job or change the
		mode to the spool mode.

The number of sessions	Check that the machine is	Wait for a while, send a print
exceeds the maximum.	processing simultaneous	request again. Alternatively,
	requests (such as print	increase the [Maximum
	request or status inquiry	Sessions] in the SMB setting
	request) from multiple clients.	file [config.txt]. Then switch
	In Windows 95/Windows 98/	the power off and on. (Only
	Windows NT 4.0, the write	the System Administrator)
	error dialog, which indicates
	insufficient memory for the
	waiting print job is displayed.

When the document cannot be deleted from the printer window

Cause	Confirmation Method	Action


An attempt is made to delete	Check whether the attempt is	Delete the print job from the
all documents displayed in	made to delete the print job	Document menu in the printer
the printer window.	from the Printer menu in the	window.
(Only the System	printer window.
Administrator)

The document owner is	Check whether the owner of	Use the owner name of the
invalid.	the selected document	document to log in to
	matches the Windows log-in	Windows, then delete the
	name.	document.

Service Pack 4.0 or later is	Check the Service Pack	Install Service Pack 4.0 or
not installed in the system.	version to be displayed when	later.
(In Windows NT 4.0)	you start Windows NT 4.0.

Problems using a UNIX Environment

This section explains what to do when a problem occurs while using UNIX. The possible causes, confirmation methods, and actions are as follows. If a problem still exists after the corrective action has been performed, follow the Problem Solving Procedures on page 145 to seek further assistance.

When printing fails – page 154

When the required printing result is not obtained – page 155

Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128 System Administration Guide

153

Image 153

Xerox C123/C128 M123/M128 123/128 manual Problems using a Unix Environment

Contents

ME3243E4-1 System Administration Guide AL7 1HE England Table of Contents Microsoft Networking EtherTalk Network Communication Setup 123 115 145 139163 167Page Xerox Welcome Center Before Using the Machine Conventions Key Operator/System AdministratorOrientation Long Edge Feed LEF Text in Square Brackets Text in Angle BracketsItalic Typeface Related Information Sources Machine Components Product Overview Finisher Duplex ModulePaper Trays 3 Copy Services and FeaturesMail Fax/Internet Fax Powering On Power On/Off Powering Off CablingInterface Ports Ethernet 10BASE-T/100BASE-TX ModesParallel Ieee 1284 Host Connection USB 2.0 Universal Serial Bus Features All Services Job Status Current and Pending JobsDoc. No. Job Type Status Remote Terminal/ContentsProgress Job Screen Completed Jobs Stored DocumentsCharge Print Secure Print Sample Print Delayed Print Public Mailbox Machine Status Machine Status Machine InformationPaper Tray Print Mode Fax Receiving ModeOverwrite Hard Disk Billing Meter/Print Report Billing MeterUser Account Billing Meter Print Report/List Product Overview Consumables Faults Button Function System Controls Changing the Settings System Settings Select Confirm on the System Administrator Login screen Ethernet Port PCL Resident Fonts Resident Fonts Value Description Code Value Short Display Long Display Symbol Set Code Value Short Display Long Display Page NetWare Information Checklist NetWare Environments System configurationTarget computers IPX/SPX frame types NetWare Installation Installation ProcedureNetwork Communication Setup NetWare Setup Test Print Workstation SetupPage Unix TCP/IP Unix TCP/IP Installation Unix TCP/IP EnvironmentsInterface Unix TCP/IP Installation Printer Name Print Language/Mode/Logical Printer Print language/mode/logical printer Solaris IP address tab PrinterName SunOS HP-UX Using the Command Window TTY Method Using the System Administrator Manager SAM GUI Method Command options Command formatPrinting Solaris/HP-UX Example Delete cancel Print lpr SunOS Lpr -PfxPS -#3 file1 file2 Delete lprm %lpstat -uuser1,user2,user3 Printer name Printer Status User name Function OptionExamples Selecting a paper tray Selecting a paper output tray Selecting a paper type Specifying double-sided printingSpecifying paper size and double-sided printing Specifying color and print modes Specifying collation Specifying stapling Printing Lpr -PfxPS -C,DUP,A4 file1 EtherTalk EtherTalk Environments EtherTalk Installation EtherTalk Installation Workstation Setup Microsoft Networking Connection Protocol SMB Environments SMB Installation Microsoft Networking Procedure Changing the Settings Remarks Value Default Setting Format of config.txt JCL Available only when PostScript Kit optional is installed TCP/IP LPD or Port9100 TCP/IP LPD or Port9100 Environments TCP/IP LPD or Port9100 Installation Network Communication Setup Workstation SetupTest Print Workstation Setup Test Print Page Parallel Port Parallel Port Communication Setup Parallel Port InstallationParallel Port Communication Setup Parallel Port Environment PJL Test Print USB Port USB Port Installation USB Port Communication SetupUSB Port Environment USB Port Communication Setup Test Print IPP Internet Printing Protocol IPP Environment IPP Installation IPP Installation Workstation Setup CentreWare Internet Services CentreWare Internet Services Environments User ID and PasswordBrowsers Test Access CentreWare Internet Services Installation Test Access Snmp UDP, IPX Selecting Transport Protocols Ethernet USB Parallel SMB Microsoft Networking EtherTalk NetWare TCP/IP Snmp LPD and Port9100 IPP Mail CentreWare Internet Services UPnP Http Ssdp When the reboot message appears, select Reboot Page Mail Overview MailInternet Fax iFax Scan to E-mail Mail Print Notify Job End by E-mail Mail Notice Service Correspondent Specifications Mail InstallationMail Environments System Requirements Test Mail Mail Setting Setup Scan to E-mail Test Mail Mail Installation Page Scanning Overview Scanning Services Scanning with the machine Scanning ProcessScan to E-mail Scan to Mailbox Scan using Template Network Scanning Scan to Mailbox Setup Information ChecklistScan to FTP/SMB Network Scan to Mailbox Environments Scan to Mailbox Setup FTP server Scan using Template Network Scanning Setup Scan using Template Network Scanning Setup Scan using Template Environments Scanning Services Information Checklist Remote Authentication Setup If Required Remote Authentication Network Communication Setup Remote Authentication Enablement Scan to FTP/SMB Environments Scan to FTP/SMB Setup Create a shared folder on your computer Workstation Setup IFax Overview Internet Fax IFax Environments IFax Installation Test iFax Internet Fax IFax Installation Test iFax Problem Solving Procedures Problem Solving Problems using a NetWare Environment When printing failsCause Confirmation Method Action Problems using a NetWare Environment NetWare5 server in the same Cause Confirmation Method Action When the required printing result is not obtained When a switch off/on message is displayed Problems using an SMB Environment When there is no notification of errorWhen there is no notification of the completion of the job When the machine is not found from client computers When the document cannot be deleted from the printer window Problems using a Unix Environment When printing fails Problems using a Windows Environment When using Windows 95/Windows 98/Windows MeWhen printing fails When printing fails Cause Confirmation Method Action When the required printing result is not obtained Cause Problems using EtherTalk Cause Confirmation Method Action Problems using CentreWare Internet Services Problems using E-mail Print/Mail Notice Service/iFax Cause Confirmation Method Action Terms Defined Glossary Glossary PCL Rarp Index Index