Problems using a UNIX Environment
When printing fails
Cause | Confirmation Method | Action |
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The machine is processing a | Check that the machine has | After the machine has |
print request from another | a print job in progress. | processed the print request, |
client (only |
| send a print job or change the |
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| mode to the spool mode. |
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The number of sessions | Check that the machine is | Wait for a while, send a print |
exceeds the maximum. | processing simultaneous | request again. Alternatively, |
| requests (such as print | increase the [Maximum |
| request or status inquiry | Sessions] in the SMB setting |
| request) from multiple clients. | file [config.txt]. Then switch |
| In Windows 95/Windows 98/ | the power off and on. (Only |
| Windows NT 4.0, the write | the System Administrator) |
| error dialog, which indicates |
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| insufficient memory for the |
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| waiting print job is displayed. |
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When the document cannot be deleted from the printer window
Cause | Confirmation Method | Action |
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An attempt is made to delete | Check whether the attempt is | Delete the print job from the |
all documents displayed in | made to delete the print job | Document menu in the printer |
the printer window. | from the Printer menu in the | window. |
(Only the System | printer window. |
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Administrator) |
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The document owner is | Check whether the owner of | Use the owner name of the |
invalid. | the selected document | document to log in to |
| matches the Windows | Windows, then delete the |
| name. | document. |
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Service Pack 4.0 or later is | Check the Service Pack | Install Service Pack 4.0 or |
not installed in the system. | version to be displayed when | later. |
(In Windows NT 4.0) | you start Windows NT 4.0. |
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Problems using a UNIX Environment
This section explains what to do when a problem occurs while using UNIX. The possible causes, confirmation methods, and actions are as follows. If a problem still exists after the corrective action has been performed, follow the Problem Solving Procedures on page 145 to seek further assistance.
When printing fails – page 154
When the required printing result is not obtained – page 155
Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128 System Administration Guide | 153 |
