Xerox C123/C128 M123/M128 123/128 manual Problems using E-mail Print/Mail Notice Service/iFax

Problems using E-mail Print/Mail Notice Service/iFax

Cause	Confirmation Method	Action
Clicking the [Apply New	Check if the user ID and	Enter the correct user ID and
Settings] button will display	password are correct.	password.
messages like “the server
		Reboot the machine.
has returned ineffective or
unrecognizable response” or
“no data”.
Cannot delete the job.	–	Wait for a while and then click
		the [Refresh Status] button.

Problems using E-mail Print/Mail Notice Service/iFax

This section explains what to do when a problem occurs while using E-mail Print, Mail Notice Service, or iFax feature. The possible causes, confirmation methods, and actions are as follows. If a problem still exists after the corrective action has been performed, follow the Problem Solving Procedures on page 145 to seek further assistance.

Cause	Confirmation Method	Action
E-mail Print does not	Use the touch screen to	Set the E-mail address of the
function.	check if the E-mail address of	machine.
	the machine is set.
	Use the touch screen to	Activate [Receive E-mail].
	check if [Receive E-mail] is
	activated.
	Use the touch screen to	Set the SMTP Server IP
	check if the SMTP Server IP	Address or POP3 Server IP
	Address or POP3 Server IP	Address.
	Address is set correctly.
	Use the touch screen to	Set the POP3 Server Login
	check if the POP3 Server	Name or POP3 Server
	Login Name or POP3 Server	Password.
	Password is set correctly.
	Use the touch screen to	Set [Domain Filtering] to [Off].
	check if [Enter Rejected	Or remove your domain
	Domain Names] is selected	name from the rejected
	in [Domain Filtering] and your	domain name.
	domain is included in the
	rejected domain name.
	Check if your SMTP or POP3	Check your SMTP or POP3
	server function correctly.	server.

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