![](/images/new-backgrounds/1185735/185735321x1.webp)
Problems using
Cause | Confirmation Method | Action |
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Clicking the [Apply New | Check if the user ID and | Enter the correct user ID and |
Settings] button will display | password are correct. | password. |
messages like “the server |
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| Reboot the machine. | |
has returned ineffective or |
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unrecognizable response” or |
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“no data”. |
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Cannot delete the job. | – | Wait for a while and then click |
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| the [Refresh Status] button. |
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Problems using E-mail Print/Mail Notice Service/iFax
This section explains what to do when a problem occurs while using
Cause | Confirmation Method | Action |
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Use the touch screen to | Set the | |
function. | check if the | machine. |
| the machine is set. |
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| Use the touch screen to | Activate [Receive |
| check if [Receive |
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| activated. |
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| Use the touch screen to | Set the SMTP Server IP |
| check if the SMTP Server IP | Address or POP3 Server IP |
| Address or POP3 Server IP | Address. |
| Address is set correctly. |
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| Use the touch screen to | Set the POP3 Server Login |
| check if the POP3 Server | Name or POP3 Server |
| Login Name or POP3 Server | Password. |
| Password is set correctly. |
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| Use the touch screen to | Set [Domain Filtering] to [Off]. |
| check if [Enter Rejected | Or remove your domain |
| Domain Names] is selected | name from the rejected |
| in [Domain Filtering] and your | domain name. |
| domain is included in the |
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| rejected domain name. |
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| Check if your SMTP or POP3 | Check your SMTP or POP3 |
| server function correctly. | server. |
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Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128 System Administration Guide | 161 |