Xerox C123/C128 M123/M128 123/128 manual When the machine is not found from client computers

15 Problem Solving

When the machine is not found from client computers

Cause	Confirmation Method	Action
The transport protocol is	When selecting [Searching	Match the SMB transport
different between the client	as another computer] ([Start]	protocol between the
and the machine.	> [Find] > [Computer]) on the	machine and each client.
	client, the machine can be
	found. When opening the
	network computer to search
	for the machine, it cannot be
	found.
Multiple master browsers	Same as the previous	When multiple clients are in
exist.	Confirmation Method	the same workgroup, set the
		[Auto Master Mode] item in
		the SMB setting file
		[config.txt] to OFF, then
		switch the power off and on.
		(Only the System
		Administrator)
The network (subnet) is	Same as the previous	Set up the machine and client
invalid.	Confirmation Method	computers in the same
		networks.
Host name search does not	Use the PING command, and	Check the WINS 1st server,
function correctly	check that a response is	WINS 2nd server, and subnet
(with TCP/IP).	returned when specifying the	mask items in the SMB
	IP address of the machine,	setting file [config.txt], and
	and that no response is	also check the WINS, DNS,
	returned when specifying the	and LMHOST contents in the
	host name.	client. (Only the System
		Administrator)
The host name specified for	Check if the host name is	Take one of the following
the machine is already	duplicated in the SMB status	actions.
defined for a different	information of the System	1. Change the host name to a
machine.	Settings List.	different name in the SMB
		setting file [Config.txt].
		2. Use CentreWare Internet
		Services to change the
		host name to a different
		name.
		3. Reset the machine
		settings to the initial
		values. (Only the System
		Administrator)

152 Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128 System Administration Guide