Xerox C123/C128 M123/M128 123/128 manual Cause Confirmation Method Action

15 Problem Solving

Cause	Confirmation Method	Action
The machine cannot print out	Check if the machine	It is recommended that the
PDF data attached to the E-	memory is insufficient.	additional memory should be
mail.		installed if you frequently
		send large PDF data as
		attachment.
Mail Notice Service does not	Use the touch screen to	Set the E-mail address of the
notify the machine status.	check if the E-mail address of	machine.
	the machine is set.
	Use the touch screen to	Activate [Mail Notice
	check if [Mail Notice Service]	Service].
	is activated.
	Use the touch screen to	Set the SMTP Server IP
	check if the SMTP Server IP	Address or POP3 Server IP
	Address or POP3 Server IP	Address.
	Address is set correctly.
	Use the touch screen to	Set the POP3 Server Login
	check if the POP3 Server	Name or POP3 Server
	Login Name or POP3 Server	Password.
	Password is set correctly.
	Use the CentreWare Internet	Set the Mail Notice settings.
	Services to check if the Mail
	Notice settings are set
	correctly.
	Use CentreWare Internet	Set the recipient mail
	Services to check if the	addresses.
	recipient mail addresses are
	set correctly.
	Check if your SMTP or POP3	Check your SMTP or POP3
	server function correctly.	server.

162 Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128 System Administration Guide