Xerox MAX 200 manual Calling for service

Calling for service

Should you be unable to resolve a problem, place a call to your Xerox Engineering Systems service representative.

The service representative will assist you in keeping your MAX 200 operating and if required, will arrange for a customer service engineer to inspect your MAX 200 and restore its performance.

When calling service, the machine serial number is required, you can access the serial number by selecting the meter check feature. For detailed information on how to obtain the serial number, refer to page 24.

The following information is needed when you call for service:

Customer account name:

Customer account number:

Machine type:

Scanner serial number:

Printer serial number:

Purchase date:

United States XES	1-877-3627 or 1-877-XES-DNCS.
Customer First Center
Canada	1-800-939-3769.

For more information, visit the Xerox Engineering Systems web site at http://www.xes.com.

274 Problem solving