Xerox MAX 200 manual Customer support, Service, Supplies

Customer support

Service

Should you be unable to resolve a problem, place a call to your Xerox Engineering Systems service representative.

Your service representative will assist you in keeping your MAX 200 operating and if required, arrange for a customer service engineer to inspect your MAX 200 and restore its performance.

When you call service you will need the machine serial number. You can access the serial number from the meter check screen. For detailed information on how to obtain the serial number, refer to page 24.

Fill in each item below. When you call for service, they will request this information.

Customer account name:

Customer account number:

Machine type:
Machine serial number:
Purchase date:
United States XES	1-877-3627 or 1-877-XES-DNCS.
Customer First Center
Canada	1-800-939-3769.

For more information, visit the Xerox Engineering Systems web site at http://www.xes.com.

Supplies

To order supplies for the MAX 200 call 1-800-538-6468. A supplies representative will assist you with evaluating your supply needs. You can reach the 24-hour fax order line at 1-800-204-5403.

For more information, visit the Xerox Engineering Systems web site at http://www.xes.com.

vi Introduction