AMX MVP-7500/8400 guide

Appendix C: Troubleshooting

MVP-7500/8400 Modero Viewpoint Wireless Touch Panels

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AMX MVP-7500/8400 manual

Contents

MVP-7500/8400 AMX Limited Warranty and Disclaimer AMX Software License and Warranty Agreement Page Table of Contents Upgrading MVP Firmware Programming Programming Numbers 102 Text Effects Names 128 Button Query Commands 129 Input Commands 143 Intercom Commands 149 Panel Calibration 155 Table of Contents Page MVP Specifications MVP Modero Viewpoint Wireless Touch PanelsOverview FG5965-01 MVP Specifications MVP-7500 LCD SpecificationsMVP-8400 LCD Active Screen Area Certifications Included AccessoriesOther AMX Equipment FG2255-07 Installing MVP-BP Batteries MVP-BP Power PackMVP-BP Specifications MVP-BP Specifications If you are only using one battery, use Battery Slot #1 Accessing the MVP’s Internal Components Installing the NXA-CFSP Compact Flash CardOptional Compact Flash Upgrades NXA-CFSP Compact Flash Installing the Compact Flash Upgrade Card Removing the Installed Card Handling the Card Page 802.11b Wireless Interface Card Wireless Interface CardsSpecifications 802.11b Wireless Interface Card Specifications RF Output Power NXA-WC80211GCF 802.11g Wireless Interface CardWireless Restrictions Receive Sensitivity NXA-WC80211GCF Specifications Radio Technology Wireless LAN SecurityReceiver Sensitivity RF Frequency Ranges Access the MVP’s Internal Components Installing the 802.11g Card and AntennaPreparing the MVP’s Rear Housing Firmware Requirements Closing and Securing the MVP Enclosure Installing the NXA-WC80211GCF Be careful not to pinch the antenna wire in the housing Page Configuring Communications Modero Setup and System SettingsAccessing the Setup and Protected Setup Pages Configuring a Wireless Network Access Wireless Settings Page Wireless Access OverviewSetting the Panel’s Device Number Hot Swapping Configure the Panel’s Wireless IP Settings Wireless communication using a Dhcp AddressWireless communication using a Static IP Address WAP Using the Site Survey tool Configuration to a target WAP Configure the Card’s Wireless Security Settings MVP connection IP info Wireless Card security settings Required Information By default, this field displays Manually set Ssid Automatically set Ssid Wireless Settings page Static WEP security method WEP Passphrase Keyboard Select System Settings Choose a Master Connection Mode USB USB driver installation popup window Configure a Virtual NetLinx Master using NetLinx Studio Ethernet Mode Description ProceduresMaster Connection to a Virtual Master via Ethernet Connection Modes Configuring Communications These must match G4 Web Control Using G4 Web Control to Interact with a G4 Panel Configuring Communications Using your NetLinx Master to control the G4 panel Web Control VNC installation and Password entry screens Upgrading MVP Firmware Configure the panel for a USB Connection Type Upgrading the Modero Firmware via the USB portPrepare Studio for communication via the USB port Default Modero panel value is Confirm and Upgrade the firmware via the USB port Using USB for a Virtual Master transfer Prepare the Docking Station for firmware transfer via USB Upgrading the Docking Station Firmware via USB Upgrade the Docking Station firmware via USB Upgrading MVP Firmware Page Setup Pages Setup PagesSetup Display Timeout on Display TimeoutBattery Power Timeout Custom Logo Navigation Buttons Protected Setup Page showing default values MVP-7500 Protected Setup Pages Protected Setup SIP Protected Setup Navigation Buttons Security Profile Features Security Settings System Settings Page Elements System Settings Master Connection Ethernet Only disabled when USB is selected Wireless Settings Wireless Settings Access Point MAC IP SettingsAddress Network Name Ssid WAP names Information Channel SelectionRoaming and Channel Selection buttons Site Survey Ssid Wireless Security Simple Mode Identity Wireless Security Enterprise ModeAnon. Identity Certificate Authority Open Settings Wireless Security SupportOpen Settings WEP Settings WEP SettingsSave/Cancel WEP 64 / WEP WPA-PSK Settings EAP-LEAP Settings WPA-PSK SettingsEAP-LEAP Settings EAP-FAST Settings EAP-FAST SettingsAnonymous Identity Been Disabled Automatic PACProvisioning EAP-PEAP Settings EAP-PEAP SettingsPEAPv0, PEAPv1, or PEAPv1 w/peaplabel=1 EAP-TTLS Settings EAP-TTLS SettingsInner Authentication Type MSCHAPv2 default because its the most common EAP-TLS Settings EAP-TLS Settings Client Certificate Configuration Client certificate configurationCertificates and their Extensions Certificate Types Supported by the Modero Firmware Calibration Calibration G4 Web Control G4 Web Control Settings/G4 Web Control Other Settings G4 Web Control SettingsG4 Web Control Timeout Cache Settings Page MVP-7500 Cache Settings/Cache Setup Image Cache Settings Cache Settings/Cache Setup Page ElementsEnable Clear Cache Password Setup Setting the image cachePassword Setup Clearing the image cache User Access SIP Settings Page MVP-8400 only Tools SIP Settings Panel Logs Panel Connection Logs/Panel LogsConnection Logs Clear Refreshing the Panel Connections Log Checking the Panel Connection LogsClearing the Panel Connections Log Panel Statistics Panel Statistics Refreshing the Panel Statistics Checking the Panel StatisticsClearing the Panel Statistics Connection Utility WAP MAC Using the Connection Utility InformationProject Information Project Information Panel Information Panel Information Time & Date Setup Panel Start Time Displays the last time the panel bootedRAM Time Date Refresh/Set Time & Date SetupTime Display fields Date Display fields Volume Audio SettingsMaster Volume Digital Audio Level WAV files Supported sample rates Battery Settings/BatteriesCustom Sounds Supported WAV Sample Rates Batteries Low Battery WarningLimit Panel Shutdown EAP Security & Server Certificates Overview Battery Status Setup Pages Page Commands CommandsProgramming Button Assignments @PDR @DPG@PHE @PHP @PPA @PPN @PPM@PPT @PPX @PSP @PSTPpof RGB triplets and names for basic 88 colors Programming NumbersRGB Values for all 88 Basic Colors Ppog MVP-7500/8400 Modero Viewpoint Wireless Touch Panels 103 Transparent Font styles and ID numbers Default Font Styles and ID NumbersBorder styles and Programming numbers Border Styles and Programming Numbers 106 MVP-7500/8400 Modero Viewpoint Wireless Touch Panels MVP-7500/8400 Modero Viewpoint Wireless Touch Panels 107 Button Commands Button CommandsANI APF BAU BCBBCF BCT BDOBFB BIM Entry is requiredBLN BMC BMF Cont BMI BMLBMP BNN BNCBNT BOP BOS BORBPP BRD BSM BSFBSO BVL BVT BVPBWW CPF DPF ENAFON GIV GDIGLH GLL GSC GRUGSN ICO IRM JSBJSI MBT JSTMDC SAV STO SKTTEC TEF MVP Strings to Master Miscellaneous MVP Strings back to the MasterTXT UNI MVP Panel Lock Passcode Commands MVP Panel Lock Passcode commandsLPC LPR Text Effects Text Effects Names Custom Event Fields Button Query Commands Button Query Commands ?BCB?BCF ?BMP ?BCT ?BOP ?BRD?BRT ?BWW ?CHR?FBC ?ICO ?FON ?JSI ?JSB ?LOG ?JST?MCO ?MUT ?STA ?STO?TEC ?TXT ?TEF Panel Runtime Operations Panel Runtime Operation Commands @AKR @AKPBeep Brit Pkeyp Setup@PKP Shutdown Tpageon @TKPTpageoff @VKB Input Commands Input CommandsCAL KPS Embedded codes Embedded CodesDecimal numbers Hexidecimal values Virtual keystroke Panel Setup Commands Panel Setup Commands Dynamic Image Commands Dynamic Image CommandsBBR RAF RAF, RMF Embedded Codes RAF, RMF Embedded CodesRMF RSR Escape Sequences Escape Sequences Intercom Commands Intercom CommandsMODEL? ICS SIP Commands SIP Commands Msgwaiting LinestatePHN-PRIVACY PHN-REDIAL PHN-DTMF ?PHNPHN-HANGUP PHN-HOLD SIP Setup Commands Username Stunaddr Calibrating the MVP Panels Panel Calibration If Calibration Is Not Working Testing your Calibration Text Formatting Codes for Bargraphs/Joysticks Appendix a Text FormattingBargraph Text Code Inputs Formatting Code Operations Input mask character types Text Area Input MaskingCharacter Types Character Masking Rule Input mask next field characters Input Mask RangesInput mask operations Input mask literals Input mask output examples URL ResourcesSpecial Escape Sequences Output Examples Other used escape sequences include Page Overview of Wireless Technology Appendix B Wireless Technology 802.1x Terminology WPA2 EAP Characteristics EAP AuthenticationEAP Method Characteristics Method Credential Type Authentication Pros Cons EAP Communication Overview Configuring Modero Firmware via the USB Port Prepare NetLinx Studio For Communication Via the USB Port AMX Certificate Upload Utility Uploading a Certificate File Page Battery Will Not Hold Or Take a Charge Appendix C TroubleshootingPanel Doesn’t Respond To Touches Panel Isn’t Appearing In The Online Tree Tab My WEP Doesn’t Seem To Be Working MVP Can’t Obtain a Dhcp AddressNetLinx Studio Only Detects One Of My Connected Masters Can’t Connect To a NetLinx Master MVP-7500/8400 Modero Viewpoint Wireless Touch Panels 173 Page Page It’s Your World Take Control