Canon 700 Series Error Code Table

Troubleshooting

13

Error Code Table (Listed by Number)

Errors in reports are recorded as numbers because there is not enough space to print a detailed description of the error in the report. When errors are recorded in reports, note the error code number, and check it against the table below to learn more about what caused the error and how to remedy it.

#0001

Cause	A document may be jammed in the ADF (Automatic Document Feeder) when
	using direct sending.
Remedy	Remove the jammed document and try again. (See Chapter 7,
	“Troubleshooting,” in the Reference Guide.)
#0003
Cause	The document is longer than 39 3/8'' inches (1 meter) or it has taken more than
	32 minutes to send the document when using direct sending.
Remedy	Make a reduced copy of the document with a copy machine, then send the copy.
	You can also cut the document to the effective scanning size for faxing or
	copying. (See “Document Size,” on p. 14-5.)

#0005

Cause 1	The other party’s fax machine did not respond within 55 seconds.
Remedy	Send the document again. Contact the other party and have them check their
	fax machine. You can try to send the document manually. If you are making an
	overseas call, add pauses to the registered number.
Cause 2	The other party is not using a G3 fax machine.
Remedy	Check with the other party, and send the document to a G3 fax machine. If the
	other party does not have a G3 fax machine, try sending your document using a
	transmission mode that the other party supports.

13-2Error Code Table (Listed by Number)