CHECK PRINTER COVER

Cause

The printer cover is not completely closed.

 

 

Remedy

Check the printer cover, and make sure that it is completely closed. Make sure a

 

toner cartridge is installed, and resting properly underneath the printer cover.

 

DOCUMENT TOO LONG

 

 

 

 

Cause

The document is longer than 39 3/8'' inches (1 meter).

 

 

Remedy

Make a reduced copy of the document with a copy machine, then send the

 

copy. You can also cut the document, and paste it onto smaller sheets of

 

paper. (See “Document Size,” on p. 14-5.)

 

ENTER DEPT. ID

 

 

Cause

The Department ID restriction is set.

 

 

Remedy

You have to enter the Department ID and password (if set) in order to operate

 

the machine.

 

HANG UP PHONE

 

 

 

 

Cause

The transaction has completed but the handset is not sitting completely on its

 

cradle.

 

 

Remedy

Make sure the handset is sitting completely on its cradle.

 

INCORRECT PAPER SIZE

 

 

 

 

Cause

The size of the paper that is loaded in the paper cassette or in the MP tray does

 

not match the paper size setting in the PAPER SETTINGS menu.

 

 

Remedy

Set the correct paper size for the paper stack that is loaded in the paper

 

cassette or in the MP tray. (See Chapter 2, “Getting Started,” in the Reference

 

Guide.)

Troubleshooting

13

List of LCD Display Messages (Alphabetical List)

13-9