Cause 2 You have a lot of documents stored in memory.

Remedy Delete the documents you do not need from the memory. (See “Erasing a Document from Memory,” on p. 9-22.)

Documents are streaked with lines after they print on the other fax machine.

Cause

The scanning glass on your machine is not clean.

 

 

Remedy

Copy a document on your machine, and see if the copy is streaked or dirty. If the

 

copy is streaked or dirty, clean the scanning glass. (See Chapter

 

6,“Maintenance,” in the Reference Guide.)

Your documents are printed at a reduced size on the other fax machine.

Cause

The document feed guides are not set properly when you scan documents for

 

sending.

 

 

Remedy

Make sure the document feed guides are snug against the sides of the

 

documents you scan for sending. (See “Setting the Document on the Machine,”

 

on p. 3-3.)

The documents you send are too light.

Cause 1 The Lighter indicator above [Contrast] on your operation panel is ‘ON’.

Remedy Press [Contrast] until ‘Standard’ or ‘Darker’ is selected. (See “Adjusting the Scan Settings,” on p. 3-4.)

Cause 2 Your original document is too light.

Remedy Press [Contrast] until ‘Darker’ is selected, then try sending again. (See “Adjusting the Scan Settings,” on p. 3-4.)

Cause 3 The scanning glass on your machine is not clean.

Remedy Copy a document on your machine, and see if the copy is streaked or dirty. If the

copy is streaked or dirty, clean the scanning glass. (See Chapter 6, “Maintenance,” in the Reference Guide.)

Cannot perform relay sending.

Cause 1 The relay unit does not support ITU-T subaddress/password transactions.

Remedy If the relay unit does not support ITU-T subaddress/password transactions, you cannot perform relay sending.

Cause 2 The relay unit has not set up a relay group correctly.

Troubleshooting

13

When Trouble Occurs 13-15