Cisco Systems D14595.03 Upgrading the Content Server

Upgrading the Content Server

Cisco TelePresence Content Server 4.1 printable online

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Upgrading the Content Server

It is a good idea to regu larly check for upg r ad es to the Content Server so ftware on the Cisco web site.

To upgrade the Cont ent Server, read the Release notes for the release t hat you are upgrad ing to and

then follow the instructions below. Note that you will need a release key to upgrade to S4 (but not i f

you subsequently upgrade to a minor release, for example S4.1), and this depends on the Content

Server's serial nu m b er: contact your Cisco resell er.

1. Log in to the Content Server web interface as a site m anager and go to Management settings

> Server overview .

2. Make a note of the software ve r si on that is curren tly installed.

3. Go to the support section of the web site and check whether a more recent rele ase is available

for the Content Server.

1. Make sure there are no ong oing calls.

2. Log into the Content Server using Windows Remote Deskt op Connection.

3. Back up your Content Server and turn off any anti-virus programs, if any.

4. Transfer the installer t h at you downloaded in step 4 above to the Cont ent Server (do not run th e

installer from a m app ed or network drive).

5. Verify the MD5 hash (ch ecksum) of the file.

A unique MD5 file is p r ovid ed which can be used to verify that a file has not b ecome corrupted

as a result of file transf er, disk error or tampering. Any MD5 program can be used for verifying

the installer usi ng the provided MD5 file. A list of links to popular p rograms is available at :

http://en.wikipedia.org/wiki/Md5sum. You need to follow instructions for the MD5 program you

have downloaded.

For example, a program such as md5sum.exe requ ires you to run a comman d in this format:

md5sum -c <installerFileName>.md5

If the installer file successfully passes the integrity check, it returns:

<installerFileName>.ex e: OK

If the installer file d oes not pass the check, you see the following indicating that the file h as

been corrupted and the installer should not be run:

<installerFileName>: FAILED

md5sum: WARNING: 1 of 1 computed checksum did NOT match

6. If the file passed, run the executable by double-clicking on it and follow th e on-screen

instructions.

7. If prompted to do so, rest art the Content Server. O therwise, terminat e your Remote Desktop

session by loggin g off. Do not choose Shutdown, becau se it will shut down th e Content Server.