Storing recordings
Cisco TelePresence Content Server 4.1 printable online
Page 39 of 121
4. Configure the NAS, if you h ave not already done so.
a. Log on to your NAS usi ng Windows Remote Desktop Connection.
b. Set up a shared folder.
c. Set permissi ons on the share to allow th e Content Server and th e shared account
(MYDOMAIN\TCSNASUSER in this example) full control over the share. Right-cli ck on the
share and select Shar i n g and Security... C lick Permissions. C l ick Add.
d. Click Object Types. Select C om puters and click OK .
e. Enter <Content S erver Server Name> (as regist ered in the domai n). Click Check Names an d
OK.
f. Enter the shared account name (MYDOMAI N \TCSNASUSER). Click Check Names and OK.
g. Give the Content Server an d the shared account (MYDOMAI N\TCSNASUSER) full control
over the share.
h. Click the Security tab . Click Add. Repeat st ep s d to g to give the Content S erver and
MYDOMAIN\TCSNASUSER full control of the NAS share.
5. Log in to the Content Server u sing Windows Remote Deskt op Connection.
6. Run the TCS Wi zard.
7. Click Alternate Storage [NAS] Wizard.
If there are live calls, the wizard prompt s you to end all calls. It also puts the Content Serve r i n
Idle mode, so that n o n ew calls or transcodin g jobs are accepted while th e wizard is running.
The wizard must comp l ete (or be cancelled) in or d er to return the Cont ent Server to normal
operation (Online m ode). This happens au tomatically.
8. Follow the on-screen instructions.
a. Enter the remote se rver information for th e new NAS location in th e format:
\\ServerName\ShareNam e\. ServerName must be en tered as the DNS name, not IP
address, otherwise t h e wizard will fail.
b. At the Content Server Checks step, confirm th at the Content Server has b een backed up and
that anti-virus software has been stop p ed (if any has been inst alled). If this is not the ca se ,
cancel the wizard and complete those action s, then run the wizard ag ain. Your system will
not have changed i f you cancel.
c. The NAS: Test Resu lt step displays infor m ation about your in tended setup. If all the t ests
have been successful, click Configure to configure the Content Server an d move existing
media files from th e NAS back to the E: drive. This may take several min u tes depending on
how much media has to be m oved. You may also click Fi nish to exit the wizard without
making any changes at this step. If any tests failed, you cannot con tinue. Check the extern al
NAS configuration an d the information you en tered and try again.
9. When the process is comp lete, click Finish. No server rest art is necessary. TCS Wizard logs
are available in E:\l ogs\SetupUtility. To ch eck your new media locati on, go to Manageme nt
Settings > Server Ove r view.
Note: If the password for t h e domain account th at the Content Server uses t o access the NAS share
changes subsequ ent ly, complete step 4 bel ow. I f you want to use anot her domain account, com plete
all the steps:
1. Add the new domain accoun t to the Administrat or s group first: go to Star t> Admi n istra tive
Tools> Computer Management.
2. Select System Tools > Local Use rs and Groups > Groups.
3. Double-click Administrators and add the new domain acco u nt to the Administrat ors group (see
step 3 above).
4. In the TCS wizard select the NAS wizard and then use the Update user account option to
update the Content Server. Follow the on-screen instructions.