Restoring to Content Server defaults

Restoring to Content Server defaults

You can restore the Content Server to its default settings, partially or fully, using the LCD and the buttons on the front panel:

A partial restore (using ConfigRestore) deletes all user-created Recording aliases, Media server configurations, Call configurations and Templates, and restores the default configuration for the current software release, but does NOT affect the conferences stored on the server.

A full restore (using FullRestore) deletes all conferences, media files and logs, in addition to deleting all user-created Recording aliases, Media server configurations, Call configurations and Templates, and restoring the default configuration for the current release. If the data location has been changed to an external storage location (NAS), it also changes the default storage location back to the Content Server. Media files on the NAS are not deleted.

WARNING: Restoring to defaults (either a partial or full restore) must not be interrupted! Logs of the restore are available in E:\logs\SetupUtility directory.

Notes:

Restoring to defaults cleans up the Content Server’s database and/or media. It does not revert the Content Server back to the state it was in when delivered (that is, the restore does not affect the operating system in any way).

A partial restore (ConfigRestore) is not available for Content Servers in a cluster.

A full restore (using FullRestore) run on a Content Server which has been clustered will revert that Content Server to a standalone Content Server with the default configuration files for the current software release, and no media. However, the cluster database will still report that this Content Server is part of a cluster: Cisco recommends removing a clustered Content Server from the cluster by running the TCS Wizard before restoring it to its default settings.

Restoring the Content Server to default settings can be done using the LCD panel on Content Servers equipped with the LCD panel. On Content Servers which do not have a LCD panel, you should use a PC connected to the serial port.

Restoring the default settings

1.Make sure that the Content Server is not recording or transcoding; that is, the LCD displays online.

2.Press to display the LCD's main menu.

3.Go to Commands > RestoreDefaults and then select either FullRestore or ConfigRestore. See the notes below.

4.Select Yes to confirm.

LCD status display and button functions

online

The Content Server is ready to accept calls and transcode outputs but none are currently in progress.

1-5 calls

Calls are in progress on the Content Server.

 

 

transcoding

The Content Server is transcoding.

 

 

Server modes

 

config reload

The Content Server is in Reloading Configurations mode. In Reloading

Cisco TelePresence Content Server 4.1 printable online

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Cisco Systems D14595.03 manual Restoring to Content Server defaults, Restoring the default settings