Cisco Systems D14595.03 manual Storing recordings

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Storing recordings

Storing recordings

The default location for media files is drive E:. You can change this to store files on a Network Attached Storage device (NAS), so that the recording capacity is not limited by the disk space on the Content Server. Then media will be recorded to a temporary directory on the Content Server before automatically being moved to the NAS. The Content Server streams the media from the NAS.

Cisco recommends using a NAS device built on the Windows Storage server that is also Windows Hardware Quality Lab certified. The file sharing protocol used by the Content Server to the NAS is Microsoft SMB.

Notes: For best performance, Cisco recommends that the NAS used is a device dedicated to media storage. Running applications such as domain controllers, databases or external streaming servers on the same device may result in errors.

The Content Server must be added to the same domain as the NAS.

Changing the storage location to use Network Attached Storage

Ensure you have enough time to complete the operation. The TCS Wizard copies all media files referenced by the Content Server database from the local E: drive to the external storage location. This takes several minutes, depending on how much media is recorded.

To change the media storage location from the default E: drive to a NAS

WARNING: Using the wizard to move media from the local E: drive to the external storage location does not move any media files which are not associated with the Content Server’s database. That includes orphaned temporary files not used in any conferences, .tcb import or export files, and files placed in the data folder by users. These files will not be moved and will be deleted. However when you use the TCS Wizard to move media between one NAS location and another, or from the NAS back to a local Content Server disk drive, these files will not be moved, and the TCS Wizard will not delete them from the NAS.

1.Back up the Content Server.

2.Add the Content Server to the same domain as the NAS. If you add the Content Server to an existing domain, you need to define a separate security policy for the Content Server, otherwise the existing security policies may prevent the server from functioning correctly. Please contact your authorized Cisco reseller for details of the recommended security policy settings.

3.Choose or create an account in the domain that IIS (Microsoft's Internet Information Server) on the Content Server will use to access the share on the NAS. This domain account needs to have both administrative rights on the Content Server and permissions over the NAS share. It can have any name - in this topic we use MYDOMAIN\TCSNASUSER.

Note: The TCS Wizard can run under the following user accounts:

a domain administrator account

the special domain account, MYDOMAIN\TCSNASUSER

the local administrator account

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Cisco Systems D14595.03 manual Storing recordings