Cisco Systems DOC-7812945= Obtaining Technical Assistance

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Cisco WAN Manager User’s Guide

Version 10.5, Part Number 78-12945-01 Rev. D0, August 2003

Preface

Obtaining Technical Assistance

If you are reading Cisco product documentation on the World Wide Web, you can submit technical

comments electronically. Click Feedba ck in the toolbar and select Documentation. After you complete

the form, click Submit to send it to Cisco.

You can e-mail your comment s to bu g- d oc@cisco.com.

To submit your comments by mail, for your convenience many documents contain a response card

behind the front cover. Otherwise, you can mail your comments to the following address:

Cisco Systems, Inc.

Document Resource Connectio n

170 West Tasman Drive

San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

Cisco provides Cisco.com as a star t in g po in t fo r al l technical assistance. Custom e rs and partners can

obtain documentation, troubles hooting tips, a nd sample conf igurat ions from online tools. For Cisc o.com

registered users, additional troubleshooting tools are available from the TAC website.

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open

access to Cisco information and resources at anytime, from anywhere in the world. This highly

integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

Cisco.com provides a broad range of features and services to help customers and partners streamline

business processes and impro v e pr odu ct i vi ty. Through Cisco.com, you can find information about Cisco

and our networking solutions, servic es, an d progra ms . In addi tio n, you ca n res olv e tec hnic al is su es with

online technical support, downl oa d an d t est s o ftwar e pa ck ag es , an d o r de r Ci sco le arning materials and

merchandise. Valuable online skill asses sm en t, tr ai ni n g, an d cer ti fica tio n p ro g ra ms a re al s o availab le.

Customers and partners can self-re gist er on Cisc o.com to o btai n additi onal pe rsonali zed info rmati on and

services. Registered users can order products, check on the status of an order, access technical support,

and view benefits specific to thei r rela tio ns hips with Cisc o.

To access Cisco.com, go to the following w e bs i te:

http://www.cisco.com

The Cisco TAC website is available to all customers who need technical assistance with a Cisco product

or technology that is under warranty or covered by a maintenance contract.