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DigiTech C0408 system manual

Models: C0408

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Contents

Comdial Table of Contents System Overview Table Of Contents IMI 66-r Installation Class of Service Programming System ProgrammingData Communications with the Digitaltelephone System FCC Rules and RegulationsSystem Operating Procedures -l System OPERATlNG CharacteristicsStation Operation -l Attendant Station OperationList of Illustrations List of TablesSystemoverview System OverviewSection Publications Overview Manual Scope Related PublicationsSystem Overview IMI General InformationCommon Equipment DESCRlPTlON Station DescriptionModel CO/PBX Station Capacity Spkr Hold ItcmAvailable in both monitor and speakerphone versions Ggt cnzm +-ISystem Overview D33 System Overview Section General Specifications Park Orbits Speed Dials System Station AutodialsDysrem Overview KEY SystemDescription of System Features Automatic Dialing Automatic Hold for IntercomAutomatic Hold Transfer to Intercom Answer Hold Automatic Hold Transfer to LineBattery BACK-UP CHASSIS, CABLE, and Batteries Block ProgrammingBackground Music External Music Source RE 6 Uired Call Announce with Handsfree AnswerbackCall Forwarding on ALL Calls Call Forwarding PersonalCall Park Call Pickup DirectedClass of Service Programming From Main Station Class of Service Programming Video Display TerminalClass of Service Program Printout Call Transfer UnscreenedDefault Functional Program Default Toll RestrictionDelayed Ringing Conferencing ADD-ONDESIGNATtIK?d&AMMABLE Dial 0 for System Al-l-ENDANTIon Of System Features Direct Inward Station Dialing DisdDo not Disturb END-TO-END Signalling On Intercom Exclusive Hold SYSTEM-WIDE ENABLE/DISABLEFeature Inhibit Flexible Station and Line Class of Service ControlProgrammability of Features Intercom Line TimeoutFlexible Station Numbering Plan Handsfree Answer InhibitLine Access Restriction Line Answer from ANY Station Night ModeLCD Messaging LCD SupportModular Wiring and JACKSR- or Conductor Wire System MUSIC-ON-HOLD SYSTEM-WIDE ENABLE/DISABLEPooled Line Access Group Line Access Power Failure TransferSaved Number Redial Originate BUlTON Secure OFF-HOOK Voice Announce Sohva GroupsBlocked Any other station port hrrt be m tothemSelf Diagnostics Service ObservingSQUARE/NON-SQUARE Configuration Speakerphone SupportSystem Alarm Reports Tenant ServiceToll Restriction Night Mode Subdued Ringing Timed Hold RecallTone or Voice Signalling Intercom Unanswered Call Transfer Recall TimingVoice Announce Blocking Voice Mail Transfer on BusyInstallation Section Standard Installation DetailsMounting Procedure Mounting ConsiderationsMounting Dimensions AC Power Connection Battery BACK-UPSystem Grounding = 1 + 0 NFuse External Ibattery~COMDIAL Station Connections Line ConnectionsCable Clips TIP J-l Statlon Connections Line, &Station Base Unit Spare PortsWire Color PAI STA Iii Ii0 Spare PortsI32 ConnectionsLine Station Base Unit WfKJi Installat KEY SYSTEM/HYBRID Configuration Line Group Including Dial Access111 z 442 r ,I z Clip TerminalsInstalla Power Failure Station ConnectionsPower Failure Terminals on Station Connector Block Ilon AtJXILIARY Equipment InterfaceFlgurs 3-8. Auxiliary Interface Connections Common Audible and Auxiliary Ringinginterface Directly to the 117VAC LineAon IMI Overrides the ring pattern closure providedSpecial transformer-isolated paging port is used to AndRlVExternal Paging Interface Line Port IMI InstallaMDlvIaJJK 6-fosrrlom Order Send DataBase Unit NoneInstallat Music Interface ItrionMusic Source For Music on tii&DFND BackgroundIMI Instalk Section ADD-ON Expansion Modules IntroductionLine Connections 408 Expansion Module No Connection Installation 3%STATIONSStatlon Connections 408 Expansion Module Mstallat/$n InstallationPull module down to latch in place Installation To install a cartridgeSection To remove a cartridgeInstallation 16. Software Cartridge lnstallatlon and RemovalCommunication Procedures Section Data Communications with Digital Telephone SystemEquipment Required PositionFlgure 3-17. Data Communlcatlons Interconnection Diagram Common EquipmenTelephone Jack Data Jack Interconnect CableSection System Checkout and Failure Isolation Initial ConditionCheck OUT Failure IsolationNo.004-000-00345-4 Section General Information System ProgrammingProgramming Overlays Section Class of Service Programming Typical Feature Programming SequenceDial a feature code to select a programming parameter System’ProgrammingBase Level The first step in any Dial + # 7 4 6 +k COW/G. ModeMaster Clear n System Defaults CONFIG. ModeSystem Default Line DefaultSystemconfiguration DescriptionIystem Defauft The system Fnanswered Call Transfer RecallFeature Description Entry Code and Prompting Display Reference Record AccountingSMDArecordsby Delete Statlon Message DetallXxxxxxxx w Never Recall EATUFlE DescriptionPress Spkr to end Randem Attendant When this System Alarm Reportlng SpecialAlarm Report Default = DisableDefault = ALL Enabled Press Itcm +k # 7 4 6 +k for base level Zone PaglngFeature ‘A OptionsRlnglng Tracking Relay Press Itcm +K # 7 4 6* for base levelLine Configuration Line DefaultLine PROG. Buttons Keypad Buttons Al4 15,16 Hold plus Al A8 17-24Feature Description Idefault = no Line Names AssignedHxlliaty Llnes a line port can be Dial PortientrLine groups are Group 3 = DialGroup 4 = Dial Line Groups on next‘EATURE Description Code Prompting Display Reference RecordNE Group Pulse DialFeature Description Default = 50 MsecHold Release DepartmentPrivacy Release Assign LogicauphysPhys Latch LOG/CAL LineBlock Programmlng BLK ProgrammingSelect model line port with keypad Model LineIii Station Configuration Statlon Default The stationSTA Keypad Buttons Description Entry Code and Prompting DisplayAccess Code Assign EXT. NUMDEPT. Calling Deptx WYY3EFERENCE Record FNTRY Code and Prompting DisplayAn be provided with busy override. This Port EntryStation FEATURES’ FITIport IRY! PQ 5YS SPD Toll RSTDial+N for next station feature Default = not AssignedPorts to be programmed Station 10 57 Dial 10Ring Line Pref Select station ports to be programmed Station 10 57 Dial 10Station Features Press Itcm % # 7 4 6 +# for base levelWtomatlc Auto HoldHeadset Mode ‘EATURE Description Entry Code and Prompting DisplayRinging Tone 147Ntercom Press Itcm ++ # 7 4 6 % for base levelPress Spkr to end Features Press Itcm ++ # 7 4 6 % for base levelDirect Department Calllng Stations = None AssignedIefault = no Entry Code and Prompting Display Reference RecordCall Forward On BusylRlng No Assigned WitIon Message Detail AccountIsohva Dlsable The Sohva feature Default = Sohva Enabled AT ALL STAOff-Hook Voice Announce Secure Off-Hook Voice AnnounceDefault = not Assigned Port Entry !PORT! FntryiEature 312Not Assigned Ill-CallStation Features Stailine ConfigPrime Line 3a. Assign prime lineDelay Ring Code and Prompting Display Eference RecordRing Station Ports 10Stmine Config Access DenyPress Itcm +k # 7 4 6 +k for base level Wvacy Release a line can be made DialPress Itcm +k # 7 4 6 ++ for base level ‘EATURE DescriptionOrigination Deny Idle Llne Preference With idle lineSTATION/LINE Configuration Record System hogramming‘EATURE Description Entry Code and Prompting Display Pr Y Itcm % # 7 4 6 ++ for base level Eature DescriptionLnes To Buttons Press Al A14, BlSee Chart on Button Mapping ’Assign 2ND Itcm ’ BU77ON Mapping ’Page Page Page Page Press Itcm % # 7 4 6 + for base level Jne Group Queue Button a stationPressAl A14, Bl Code Button PressIMI System Programming z NON Square System Reference RecordStation Namf Station Location Default = Logical Same AS Physical I36Jport 10 = STA 10, ETC PressSPKR10end.JOn a per station basis Select station ports to be disabled Dial 10 Dial +k for configuration modeDefault = no Stations Disabled Disable STATION!3Direct Inward Station Dialing Disd Base Level The first step in anyDlal Tlme SFCDefault = 0 Rings Default = STA IO DAY and NightDisd Assist DAY STA Mght STA UMS AS 1 GM2 Disd Assist NiteVoice Mall Llne ID When ExecuMail AnalogterminalinterfacePress Itcm 3F # 7 4 6 t for base level Transfer of Voice MallPress Itcm ++ # 7 4 6 +k for base level Lolce Mall Transfer on Busy WhenThru ATIDefault = not Enabled Voice Mall Port ConnectATI Dlstlnctlve Rlnglng Intercom I57System, list them on one or two tables Toll Restriction Table ConfigurationSeveral tables Default Toll Press Itcm Dial t # 7 4 6 +kXxxxx Table Y Allow Table YDeny Table Y XxxxxxSign Toll Table To Station Dial Dial 01 16 for toll tables 1-16 to be as’gnd to staAssign TOLL-NITE None AS’GNDToll Restriction Programming Reference Tables S t e m Pronramrriina ’ Data Printer Service Integrated Call Costing Exception Tables Local Calls and Long Distance CallsOffice Code Band Tables Local Calls Zone Call Band Tables Long Distance CallsArea Code Band Table Long Distance Calls Area co& band tables are the mCall Rate Tables Local and Long Distance Calls Discard Digits11 Costing Diagram 3ase Level The first step in any PresslTCM%#7466 To entries in the call costDial 1 to assign the call rate table Anbe made Dial 01- 33 for call rate table numberPress Itcm ++ # 7 4 6* for base level Press Itcm * # 7 4 6 % for base level Cost T&U LastResort Icharge R2RATF SurchargeRatf Surcharge Smda Programming Dial TimeAnswer Time Press Itcm ‘Ik # 7 4 6 * for base level Deptx YyyyLat category or grouping can be Worded. An account code can be aThree numbers and a Eight numbersDisable Outgoing Press Itcm +k # 7 4 6 ‘Ik for base levelAccount Codes MAXACCT. Code‘EATURE Description Ro program Smdr cost repoftlngXXXXXXXCOST/NG To program for Smdr prlntoutAttendant Configuration Press Itcm +k #I 7 4 6 % for base level Iystem Speed DialEntry Code and Prompting Display Ieference Record Dial 91 94 for line group l-4System Speed Dial Record Feature Description Entry Code and Prompting DISPLAY’ LCD Messaglng a message can be# 7 4 6 t for base level Statlon NamesXxxxxx Xxxxxxx YyywyyVDT Programming Procedure Section Video Display Terminal ProgrammingIntroduction IntroductionProcedure InstallationRemote Programming Typical PC OperationType 2 then press Enter Up-Load COS Data From Computer To Common EquipmentPress page UP ’3. Remote Programming Block Diagram Menu Descriptions IMI System Programming sMain Menu Selections System COS Menu SelectionsLine C.O.S. Programmlng Line COS Menu SelectionsAssign Area Codes / Prefixes to Bands COlPABX Typical line connectionStation COS Menu Selection Station C.O.S. ProgrammingAC . . . . . . .... All Call Toll Restriction Table Administration Station 10 Programming Overlay A10 Al2 Al? All Bl8283Station 10 Programming Overlay All PPOl3-100 A1066 B7 Systemoperatingprocedures Section Station Operation Answering CallsLine Group Access Outside Line CallingIntercomcalling Voice CallingSpeed Dialing AutomaticdialingAutomatic Redialing Holding Calls Transferring CallsConferencing MessagingUnscreened Transfer FIVE-PARTYCONFERENCEVoice Announce Blocking Line MonitoringRECALL/FLASH PagingPULSE/TONE Switching Mute / Handsfree Answer InhibitPersonal Ringing Tones Background MusicCall Forward Automatic CALL-BACKCall Waiting Call Forward ALLService Observing Executive OverrideAccount Code Operation Outgoing CallSpeakerphone Operation Departmental Station OperationStation User Programming Autodial ProgrammingStation Speed Dial Programming Direct Station SELECTION/BUSY Lamp Field Dswblf ProgrammingProgramming Automatic Redial Button Programming Response Message ButtonProgramming Assist BUlTON Press Itcm 4+ ++ Programming Secure OFF-HOOK Voice Announce Originate Bull-ONSystem Clock System Speed Dial ProgrammingSystem Bperation Press Itcm Dial +l+ # 0On when music on hold is provided and turn off Music on HoldLCD Messaging Station NamesCharacter Codes Station Message Detail Accounting Smda Printout System Alarm ReportingDirect Inward Station Dialing Controls and Indicators Section System Operating Characteristics Feature Dialing Code Numbering Plan Dialing CodesHarmuP Rm4,ExtFeature Dialing Codes Numbering PlanSaved Number BktCk BbCkRinger Volume Control Status Indicators and Tone SequencesTo adjust the display Intensity Display IntensitySjlstem Gperation Continuously Nlgnttransfer feature Not allowed Heard through handset receiver or over monitor speakerOhva Line Select Lights Continuous flutter Msec. on 70 msec. off Message Wafting Continuous flash 560 msec. on 560 msec. offSteady on with wink off Sec. on 70 msec. off Auto Active MessagingIMI System OpeWion Technical AS~M&tAt$E and Repair MaintenanceComdiai Maintenance Wall Plate Or-#10 Screws 15/lPublication Index IndexIndex DSS/BLFIMI Index Jmspeed~ Index Readers Comment Form Charlottesville VA Comdial Technical Publications DepartmentPostage will be Paid by Addressee Feature and Benefit Base Unit Product CodeSmda Reporting Programmlng Per-Station SmdaFeature Benefits VDT COS ProgrwFeaturebenefits TABAccount Code Message Display Time Account Codes and Emergency NumbersBenefits Account Codf Featu Dta Station 10 Programming !caSJBenefits VDT COS Progrb FeatureEnter COS programming Ount Des T C O S P R OAccount Codes Support for Caller ID Service BenefitsTo display a list of stored emergency numbers To return to the previous menu during programmingFeature Benefits Cross ConnectsDIgiTech CommonEquipmeni Caller ID UnitBenefits Station 10 PRO YDT PROGRAMMlWFeaturebenefits Er ID cont. VDT ProgrNoans Feature and Benefit Software release 10 provides the following enhancementsBenefit Enhanced automatic call backHz @ 16 Hz warble 666/571 Hz @ 23 Hz warble@ 23 Hz warble Simplified hybrid operationFeaturebenefit Voice MAlL Port Automatic AlTENDANT OptlonStmine Direct RingSupport for ExecuMall voice processing system FeatureBenefit Feature Benefit ‘qlpport forVoice Mail Line ID Optlon Press Spkr to end Voice Mail Transfer on Busy OptlonPPO13-100 Ksue T a B 0 8 Date Juiy48-49 38-39BENEFITt Console FeatureDigiTech Software Enhancement VDT Programming Benefit Station 10 ProgrammingProgramming Clarification ClarificationdescriptionProgramming OVERLAY, DD32X PAMD-PORTPaired Port Console Spare Programmed