Section System Operating Characteristics, HarmuP | DigiTech C0408

IMI 66-083	System Operatisn •

SECTION 3

SYSTEM OPERATING CHARACTERISTICS

FEATURE DIALING CODE NUMBERING PLAN

I

FEATURE

I

DIALING CODES

I

All Call Paae

ITCM 87

Attendant

Calling

ITCM 0

Automatic

Redialing

Programmed

Button

Background Music

On

lTctvl*1

off

lTCM#l

I

Automatic

Activate

ITCM, Ext., t, 6

Call Back

Cancel

lTCM#6

Station-to-Station

A c t i v a t e

ITCM, Ext., G+ 7

I

Messaging

Cancel

ITCM, # 7, Ext.

LCD Messaging

Set

1 lTCM+02(1

- 0 )

Cancel

ITCM # 02

Call Forward

Personal

ITCM #c 05. Ext.

Cancel

ITCM # 05

All Calls

ITCM * 5, Ext.

Cancel

lTCM#5

Call

I

Park

Ofbii91-99

ITCM +k 191 - 991

IPark

I

PiiupI

I

lTCM#(91-99)

I

call Pickup

Directed.

ITCM, + 4, Ext

Group

lTCM#4

I

Call Waiting

Tone

Send

1

lTCM,Ext.,QOl

CaIlWl

1

HarmuP

I

Do Not Disturb

set

Programmed

Button

-

Cat-Cd

Programmed

Button

,

I

Executive

Override

I

rm4,Ext.,*

03

External

Page

ITCM 89

Handsfree

Answer

Sat

MUTE

Inhibit

Cancel

MUTE

H o l d

Manual

HOLD

Exclusive

HOLD,

HOLD

Direct

ITCM

+ 90, Ext.

Direct Hold Piiup

lTCM#

90

Continued on next page

5-19

Image 178

DigiTech C0408 Section System Operating Characteristics, Feature Dialing Code Numbering Plan Dialing Codes, HarmuP

Contents

Comdial Table of Contents System Overview Table Of Contents IMI 66-r Installation Data Communications with the Digitaltelephone System Class of Service ProgrammingSystem Programming FCC Rules and Regulations Station Operation -l System Operating Procedures -lSystem OPERATlNG Characteristics Attendant Station Operation List of Illustrations List of Tables Systemoverview System Overview System Overview IMI Section Publications Overview Manual ScopeRelated Publications General Information Model CO/PBX Station Capacity Common Equipment DESCRlPTlONStation Description Spkr Hold Itcm Available in both monitor and speakerphone versions Ggt cnzm +-I System Overview D33 System Overview Section General Specifications Park Orbits Speed Dials System Station Autodials Dysrem Overview KEY System Description of System Features Automatic Hold Transfer to Intercom Answer Hold Automatic DialingAutomatic Hold for Intercom Automatic Hold Transfer to Line Background Music External Music Source RE 6 Uired Battery BACK-UP CHASSIS, CABLE, and BatteriesBlock Programming Call Announce with Handsfree Answerback Call Park Call Forwarding on ALL CallsCall Forwarding Personal Call Pickup Directed Class of Service Program Printout Class of Service Programming From Main StationClass of Service Programming Video Display Terminal Call Transfer Unscreened Delayed Ringing Default Functional ProgramDefault Toll Restriction Conferencing ADD-ON DESIGNATtIK?d&AMMABLE Dial 0 for System Al-l-ENDANT Ion Of System Features Direct Inward Station Dialing Disd Do not Disturb Feature Inhibit END-TO-END Signalling On IntercomExclusive Hold SYSTEM-WIDE ENABLE/DISABLE Flexible Station and Line Class of Service Control Flexible Station Numbering Plan Programmability of FeaturesIntercom Line Timeout Handsfree Answer Inhibit LCD Messaging Line Access RestrictionLine Answer from ANY Station Night Mode LCD Support Pooled Line Access Group Line Access Modular Wiring and JACKSR- or Conductor Wire SystemMUSIC-ON-HOLD SYSTEM-WIDE ENABLE/DISABLE Power Failure Transfer Saved Number Redial Blocked Originate BUlTONSecure OFF-HOOK Voice Announce Sohva Groups Any other station port hrrt be m tothem SQUARE/NON-SQUARE Configuration Self DiagnosticsService Observing Speakerphone Support Toll Restriction Night Mode System Alarm ReportsTenant Service Subdued Ringing Timed Hold Recall Voice Announce Blocking Tone or Voice Signalling IntercomUnanswered Call Transfer Recall Timing Voice Mail Transfer on Busy Mounting Procedure InstallationSection Standard Installation Details Mounting Considerations Mounting Dimensions System Grounding AC Power ConnectionBattery BACK-UP = 1 + 0 N Fuse External Ibattery~COMDIAL Station Connections Line ConnectionsCable Clips TIP J-l Statlon Connections Line, &Station Base Unit Spare Ports Wire Color PAI STA Iii Ii0 Spare Ports I32 Connections Line Station Base Unit WfKJi Installat 111 z 442 r ,I z KEY SYSTEM/HYBRID ConfigurationLine Group Including Dial Access Clip Terminals Installa Power Failure Station ConnectionsPower Failure Terminals on Station Connector Block Ilon AtJXILIARY Equipment InterfaceFlgurs 3-8. Auxiliary Interface Connections Common Audible and Auxiliary Ringinginterface Directly to the 117VAC Line Special transformer-isolated paging port is used to Aon IMIOverrides the ring pattern closure provided AndRlV External Paging Interface Line Port IMI InstallaMDlvIaJJK 6-fosrrlom Base Unit OrderSend Data None Installat Music Source Music InterfaceItrion For Music on tii&DFND Background IMI Instalk Section ADD-ON Expansion Modules IntroductionLine Connections 408 Expansion Module No Connection Installation 3%STATIONS Statlon Connections 408 Expansion Module Mstallat/$n InstallationPull module down to latch in place Section InstallationTo install a cartridge To remove a cartridge Installation 16. Software Cartridge lnstallatlon and Removal Equipment Required Communication ProceduresSection Data Communications with Digital Telephone System Position Telephone Jack Data Jack Flgure 3-17. Data Communlcatlons Interconnection DiagramCommon Equipmen Interconnect Cable Check OUT Section System Checkout and Failure IsolationInitial Condition Failure Isolation No.004-000-00345-4 Section General Information System ProgrammingProgramming Overlays Dial a feature code to select a programming parameter Section Class of Service ProgrammingTypical Feature Programming Sequence System’Programming Base Level The first step in any Dial + # 7 4 6 +k COW/G. ModeMaster Clear n System Default System DefaultsCONFIG. Mode Line Default Iystem Defauft The system SystemconfigurationDescription Fnanswered Call Transfer Recall Feature Description Entry Code and Prompting Display Reference Record AccountingSMDArecordsby Delete Statlon Message DetallXxxxxxxx w Never Recall EATUFlE DescriptionPress Spkr to end Alarm Report Randem Attendant When thisSystem Alarm Reportlng Special Default = Disable Default = ALL Enabled Press Itcm +k # 7 4 6 +k for base level Zone Paglng Rlnglng Tracking Relay Feature‘A Options Press Itcm +K # 7 4 6* for base level Line PROG. Buttons Keypad Buttons Line ConfigurationLine Default Al4 15,16 Hold plus Al A8 17-24 Hxlliaty Llnes a line port can be Dial Feature DescriptionIdefault = no Line Names Assigned Portientr Group 4 = Dial Line groups areGroup 3 = Dial Line Groups on next NE Group ‘EATURE DescriptionCode Prompting Display Reference Record Pulse Dial Hold Release Feature DescriptionDefault = 50 Msec Department Phys Latch Privacy ReleaseAssign Logicauphys LOG/CAL Line Select model line port with keypad Block ProgrammlngBLK Programming Model Line Iii STA Keypad Buttons Station ConfigurationStatlon Default The station Description Entry Code and Prompting Display DEPT. Calling Access CodeAssign EXT. NUM Deptx WYY An be provided with busy override. This 3EFERENCE RecordFNTRY Code and Prompting Display Port Entry Iport IRY! PQ Station FEATURES’FIT 5YS SPD Toll RST Ports to be programmed Dial+N for next station featureDefault = not Assigned Station 10 57 Dial 10 Ring Line Pref Select station ports to be programmed Station 10 57 Dial 10 Wtomatlc Station FeaturesPress Itcm % # 7 4 6 +# for base level Auto Hold Ringing Tone Headset Mode‘EATURE Description Entry Code and Prompting Display 147 Ntercom Press Itcm ++ # 7 4 6 % for base levelPress Spkr to end Direct Department Calllng Stations FeaturesPress Itcm ++ # 7 4 6 % for base level = None Assigned Call Forward On BusylRlng No Iefault = noEntry Code and Prompting Display Reference Record Assigned WitIon Message Detail Account Off-Hook Voice Announce Isohva Dlsable The Sohva featureDefault = Sohva Enabled AT ALL STA Secure Off-Hook Voice Announce Default = not Assigned Port Entry !PORT! Fntryi Not Assigned Eature312 Ill-Call Prime Line Station FeaturesStailine Config 3a. Assign prime line Ring Delay RingCode and Prompting Display Eference Record Station Ports 10 Press Itcm +k # 7 4 6 +k for base level Stmine ConfigAccess Deny Wvacy Release a line can be made Dial Origination Deny Press Itcm +k # 7 4 6 ++ for base level‘EATURE Description Idle Llne Preference With idle line STATION/LINE Configuration Record System hogramming ‘EATURE Description Entry Code and Prompting Display Lnes To Buttons Pr Y Itcm % # 7 4 6 ++ for base levelEature Description Press Al A14, Bl Assign 2ND Itcm ’ See Chart onButton Mapping ’ BU77ON Mapping ’Page Page Page Page PressAl A14, Bl Press Itcm % # 7 4 6 + for base levelJne Group Queue Button a station Code Button Press IMI System Programming z NON Square System Reference Record Station Namf Station Location Jport 10 = STA 10, ETC Default = Logical Same AS PhysicalI36 PressSPKR10end.J Default = no Stations Disabled On a per station basis Select station ports to be disabledDial 10 Dial +k for configuration mode Disable STATION!3 Dlal Tlme Direct Inward Station Dialing DisdBase Level The first step in any SFC Disd Assist DAY STA Mght STA UMS AS 1 GM2 Default = 0 RingsDefault = STA IO DAY and Night Disd Assist Nite Press Itcm 3F # 7 4 6 t for base level Voice Mall Llne ID When ExecuMailAnalogterminalinterface Transfer of Voice Mall Thru Press Itcm ++ # 7 4 6 +k for base levelLolce Mall Transfer on Busy When ATI ATI Dlstlnctlve Rlnglng Intercom Default = not EnabledVoice Mall Port Connect I57 System, list them on one or two tables Toll Restriction Table ConfigurationSeveral tables Default Toll Press Itcm Dial t # 7 4 6 +k Deny Table Y Xxxxx Table YAllow Table Y Xxxxxx Assign TOLL-NITE Sign Toll Table To Station DialDial 01 16 for toll tables 1-16 to be as’gnd to sta None AS’GND Toll Restriction Programming Reference Tables S t e m Pronramrriina ’ Data Printer Service Office Code Band Tables Local Calls Integrated Call CostingException Tables Local Calls and Long Distance Calls Zone Call Band Tables Long Distance Calls Call Rate Tables Local and Long Distance Calls Area Code Band Table Long Distance CallsArea co& band tables are the m Discard Digits 11 Costing Diagram Dial 1 to assign the call rate table Anbe made 3ase Level The first step in any PresslTCM%#7466To entries in the call cost Dial 01- 33 for call rate table number Press Itcm ++ # 7 4 6* for base level Press Itcm * # 7 4 6 % for base level Resort Cost T&ULast Icharge R2RATF Surcharge Ratf Surcharge Smda Programming Dial TimeAnswer Time Press Itcm ‘Ik # 7 4 6 * for base level Deptx Yyyy Three numbers and a Lat category or grouping can beWorded. An account code can be a Eight numbers Account Codes Disable OutgoingPress Itcm +k # 7 4 6 ‘Ik for base level MAXACCT. Code XXXXXXXCOST/NG ‘EATURE DescriptionRo program Smdr cost repoftlng To program for Smdr prlntout Attendant Configuration Entry Code and Prompting Display Ieference Record Press Itcm +k #I 7 4 6 % for base levelIystem Speed Dial Dial 91 94 for line group l-4 System Speed Dial Record Feature Description Entry Code and Prompting DISPLAY’ LCD Messaglng a message can be Xxxxxx # 7 4 6 t for base levelStatlon Names Xxxxxxx Yyywyy Introduction VDT Programming ProcedureSection Video Display Terminal Programming Introduction Remote Programming ProcedureInstallation Typical PC Operation Type 2 then press Enter Up-Load COS Data From Computer To Common EquipmentPress page UP ’3. Remote Programming Block Diagram Main Menu Selections Menu DescriptionsIMI System Programming s System COS Menu Selections Assign Area Codes / Prefixes to Bands Line C.O.S. ProgrammlngLine COS Menu Selections COlPABX Typical line connection Station COS Menu Selection Station C.O.S. ProgrammingAC . . . . . . .... All Call Toll Restriction Table Administration Station 10 Programming Overlay A10 Al2 Al? All Bl8283 Station 10 Programming Overlay All PPOl3-100 A1066 B7 Systemoperatingprocedures Section Station Operation Answering Calls Intercomcalling Line Group AccessOutside Line Calling Voice Calling Speed Dialing AutomaticdialingAutomatic Redialing Holding Calls Transferring Calls Unscreened Transfer ConferencingMessaging FIVE-PARTYCONFERENCE Voice Announce Blocking Line Monitoring RECALL/FLASH Paging Personal Ringing Tones PULSE/TONE SwitchingMute / Handsfree Answer Inhibit Background Music Call Waiting Call ForwardAutomatic CALL-BACK Call Forward ALL Account Code Operation Service ObservingExecutive Override Outgoing Call Station User Programming Speakerphone OperationDepartmental Station Operation Autodial Programming Programming Automatic Redial Button Station Speed Dial ProgrammingDirect Station SELECTION/BUSY Lamp Field Dswblf Programming Programming Response Message Button Programming Assist BUlTON Press Itcm 4+ ++ Programming Secure OFF-HOOK Voice Announce Originate Bull-ON System Bperation System ClockSystem Speed Dial Programming Press Itcm Dial +l+ # 0 LCD Messaging On when music on hold is provided and turn offMusic on Hold Station Names Character Codes Station Message Detail Accounting Smda Printout System Alarm ReportingDirect Inward Station Dialing Controls and Indicators HarmuP Section System Operating CharacteristicsFeature Dialing Code Numbering Plan Dialing Codes Rm4,Ext Saved Number Feature Dialing CodesNumbering Plan BktCk BbCk To adjust the display Intensity Ringer Volume ControlStatus Indicators and Tone Sequences Display Intensity Sjlstem Gperation Continuously Nlgnttransfer feature Not allowed Heard through handset receiver or over monitor speaker Ohva Line Select Lights Steady on with wink off Sec. on 70 msec. off Auto Continuous flutter Msec. on 70 msec. offMessage Wafting Continuous flash 560 msec. on 560 msec. off Active Messaging IMI System OpeWion Technical AS~M&tAt$E and Repair MaintenanceComdiai Maintenance Wall Plate Or-#10 Screws 15/l Publication Index Index Index DSS/BLF IMI Index Jmspeed~ Index Readers Comment Form Charlottesville VA Comdial Technical Publications DepartmentPostage will be Paid by Addressee Smda Reporting Feature and BenefitBase Unit Product Code Programmlng Per-Station Smda Feature Benefits VDT COS Progrw Account Code Message Display Time FeaturebenefitsTAB Account Codes and Emergency Numbers Benefits Account Codf Featu Dta Station 10 Programming !caSJ Benefits VDT COS Progrb FeatureEnter COS programming Ount Des T C O S P R O To display a list of stored emergency numbers Account Codes Support for Caller ID ServiceBenefits To return to the previous menu during programming DIgiTech CommonEquipmeni Feature BenefitsCross Connects Caller ID Unit Benefits Station 10 PRO YDT PROGRAMMlW Featurebenefits Er ID cont. VDT Progr Noans Benefit Feature and BenefitSoftware release 10 provides the following enhancements Enhanced automatic call back @ 23 Hz warble Hz @ 16 Hz warble666/571 Hz @ 23 Hz warble Simplified hybrid operation Featurebenefit Stmine Voice MAlL PortAutomatic AlTENDANT Optlon Direct Ring Support for ExecuMall voice processing system FeatureBenefit Voice Mail Line ID Optlon Feature Benefit‘qlpport for Press Spkr to end Voice Mail Transfer on Busy Optlon PPO13-100 48-49 Ksue T a B 0 8Date Juiy 38-39 BENEFITt Console FeatureDigiTech Software Enhancement Programming Clarification VDT ProgrammingBenefit Station 10 Programming Clarificationdescription Paired Port Console Spare Programming OVERLAY, DD32XPAMD-PORT Programmed