Noans

Diailech System Software Enhancements

TAB 099

Sta	Llne	Date	Time	call	AlIS	Called or	call
#	#			length	time	Calling #	cost

(1)	1000	12	10/15/92	04:38	0.1		1234567890123456		$	0.51
(2)	12	3	1O/l 5l92	00:56	0.2		99736243
(3)		1	10/15/92	00:56	NOANS	.2	I973	3437
(4)	10	1	10/15/92	00:56	0.1	.l	I973	3437
(5)		4	1 O/l5/92	01 :oo	NOANS	.2
(6)	10	4	1 O/l5/92	01 :oo	0 . 1	. O
(7)	10	10	1O/l 5192	04:23	0.2	.l	I973 3694		$	0.00
(8)	10	l(D)	1O/l 5192	04:19	0.2	.l			$	0.00

(1)outgoing call

(2)outgoing call

(3)unanswered incoming call, with caller ID

(4)answered incoming call, with caller ID

(5)unanswered incoming call, without caller ID

(6)answered incoming call, without caller ID

(7)answered incomingDISD call, with caller ID

(8)unanswered incomingDISD call, without caller ID

Figure 3. Sample SMDR Printout

1 2

Page 207

Image 207

Contents

Comdial Table of Contents System Overview Table Of Contents IMI 66-r Installation FCC Rules and Regulations Class of Service ProgrammingSystem Programming Data Communications with the Digitaltelephone System Attendant Station Operation System Operating Procedures -lSystem OPERATlNG Characteristics Station Operation -l List of Tables List of Illustrations System Overview Systemoverview General Information Section Publications Overview Manual ScopeRelated Publications System Overview IMI Spkr Hold Itcm Common Equipment DESCRlPTlONStation Description Model CO/PBX Station Capacity Available in both monitor and speakerphone versions +-I Ggt cnzm System Overview D33 System Overview Park Orbits Speed Dials System Station Autodials Section General Specifications KEY System Dysrem Overview Description of System Features Automatic Hold Transfer to Line Automatic DialingAutomatic Hold for Intercom Automatic Hold Transfer to Intercom Answer Hold Call Announce with Handsfree Answerback Battery BACK-UP CHASSIS, CABLE, and BatteriesBlock Programming Background Music External Music Source RE 6 Uired Call Pickup Directed Call Forwarding on ALL CallsCall Forwarding Personal Call Park Call Transfer Unscreened Class of Service Programming From Main StationClass of Service Programming Video Display Terminal Class of Service Program Printout Conferencing ADD-ON Default Functional ProgramDefault Toll Restriction Delayed Ringing Dial 0 for System Al-l-ENDANT DESIGNATtIK?d&AMMABLE Direct Inward Station Dialing Disd Ion Of System Features Do not Disturb Flexible Station and Line Class of Service Control END-TO-END Signalling On IntercomExclusive Hold SYSTEM-WIDE ENABLE/DISABLE Feature Inhibit Handsfree Answer Inhibit Programmability of FeaturesIntercom Line Timeout Flexible Station Numbering Plan LCD Support Line Access RestrictionLine Answer from ANY Station Night Mode LCD Messaging Power Failure Transfer Modular Wiring and JACKSR- or Conductor Wire SystemMUSIC-ON-HOLD SYSTEM-WIDE ENABLE/DISABLE Pooled Line Access Group Line Access Saved Number Redial Any other station port hrrt be m tothem Originate BUlTONSecure OFF-HOOK Voice Announce Sohva Groups Blocked Speakerphone Support Self DiagnosticsService Observing SQUARE/NON-SQUARE Configuration Subdued Ringing Timed Hold Recall System Alarm ReportsTenant Service Toll Restriction Night Mode Voice Mail Transfer on Busy Tone or Voice Signalling IntercomUnanswered Call Transfer Recall Timing Voice Announce Blocking Mounting Considerations InstallationSection Standard Installation Details Mounting Procedure Mounting Dimensions = 1 + 0 N AC Power ConnectionBattery BACK-UP System Grounding External Ibattery Fuse~COMDIAL Line Connections Station ConnectionsCable Clips TIP Spare Ports J-l Statlon Connections Line, &Station Base Unit Wire Color PAI STA Spare Ports Iii Ii0 Connections I32 Line Station Base Unit WfKJi Installat Clip Terminals KEY SYSTEM/HYBRID ConfigurationLine Group Including Dial Access 111 z 442 r ,I z Power Failure Station Connections InstallaPower Failure Terminals on Station Connector Block AtJXILIARY Equipment Interface IlonFlgurs 3-8. Auxiliary Interface Connections Directly to the 117VAC Line Common Audible and Auxiliary Ringinginterface AndRlV Aon IMIOverrides the ring pattern closure provided Special transformer-isolated paging port is used to IMI Installa External Paging Interface Line PortMDlvIaJJK 6-fosrrlom None OrderSend Data Base Unit Installat For Music on tii&DFND Background Music InterfaceItrion Music Source Section ADD-ON Expansion Modules Introduction IMI InstalkLine Connections 408 Expansion Module No Connection 3%STATIONS Installation Statlon Connections 408 Expansion Module Installation Mstallat/$nPull module down to latch in place To remove a cartridge InstallationTo install a cartridge Section 16. Software Cartridge lnstallatlon and Removal Installation Position Communication ProceduresSection Data Communications with Digital Telephone System Equipment Required Interconnect Cable Flgure 3-17. Data Communlcatlons Interconnection DiagramCommon Equipmen Telephone Jack Data Jack Failure Isolation Section System Checkout and Failure IsolationInitial Condition Check OUT No.004-000-00345-4 System Programming Section General InformationProgramming Overlays System’Programming Section Class of Service ProgrammingTypical Feature Programming Sequence Dial a feature code to select a programming parameter Dial + # 7 4 6 +k COW/G. Mode Base Level The first step in anyMaster Clear n Line Default System DefaultsCONFIG. Mode System Default Fnanswered Call Transfer Recall SystemconfigurationDescription Iystem Defauft The system Feature Description Entry Code and Prompting Display Reference Record Delete Statlon Message Detall AccountingSMDArecordsbyXxxxxxxx w EATUFlE Description Never RecallPress Spkr to end Default = Disable Randem Attendant When thisSystem Alarm Reportlng Special Alarm Report Default = ALL Enabled Zone Paglng Press Itcm +k # 7 4 6 +k for base level Press Itcm +K # 7 4 6* for base level Feature‘A Options Rlnglng Tracking Relay Al4 15,16 Hold plus Al A8 17-24 Line ConfigurationLine Default Line PROG. Buttons Keypad Buttons Portientr Feature DescriptionIdefault = no Line Names Assigned Hxlliaty Llnes a line port can be Dial Line Groups on next Line groups areGroup 3 = Dial Group 4 = Dial Pulse Dial ‘EATURE DescriptionCode Prompting Display Reference Record NE Group Department Feature DescriptionDefault = 50 Msec Hold Release LOG/CAL Line Privacy ReleaseAssign Logicauphys Phys Latch Model Line Block ProgrammlngBLK Programming Select model line port with keypad Iii Description Entry Code and Prompting Display Station ConfigurationStatlon Default The station STA Keypad Buttons Deptx WYY Access CodeAssign EXT. NUM DEPT. Calling Port Entry 3EFERENCE RecordFNTRY Code and Prompting Display An be provided with busy override. This 5YS SPD Toll RST Station FEATURES’FIT Iport IRY! PQ Station 10 57 Dial 10 Dial+N for next station featureDefault = not Assigned Ports to be programmed Select station ports to be programmed Station 10 57 Dial 10 Ring Line Pref Auto Hold Station FeaturesPress Itcm % # 7 4 6 +# for base level Wtomatlc 147 Headset Mode‘EATURE Description Entry Code and Prompting Display Ringing Tone Press Itcm ++ # 7 4 6 % for base level NtercomPress Spkr to end = None Assigned FeaturesPress Itcm ++ # 7 4 6 % for base level Direct Department Calllng Stations Assigned WitIon Message Detail Account Iefault = noEntry Code and Prompting Display Reference Record Call Forward On BusylRlng No Secure Off-Hook Voice Announce Isohva Dlsable The Sohva featureDefault = Sohva Enabled AT ALL STA Off-Hook Voice Announce Port Entry !PORT! Fntryi Default = not Assigned Ill-Call Eature312 Not Assigned 3a. Assign prime line Station FeaturesStailine Config Prime Line Station Ports 10 Delay RingCode and Prompting Display Eference Record Ring Wvacy Release a line can be made Dial Stmine ConfigAccess Deny Press Itcm +k # 7 4 6 +k for base level Idle Llne Preference With idle line Press Itcm +k # 7 4 6 ++ for base level‘EATURE Description Origination Deny System hogramming STATION/LINE Configuration Record ‘EATURE Description Entry Code and Prompting Display Press Al A14, Bl Pr Y Itcm % # 7 4 6 ++ for base levelEature Description Lnes To Buttons BU77ON Mapping ’ See Chart onButton Mapping ’ Assign 2ND Itcm ’Page Page Page Page Code Button Press Press Itcm % # 7 4 6 + for base levelJne Group Queue Button a station PressAl A14, Bl NON Square System Reference Record IMI System Programming z Station Namf Station Location PressSPKR10end.J Default = Logical Same AS PhysicalI36 Jport 10 = STA 10, ETC Disable STATION!3 On a per station basis Select station ports to be disabledDial 10 Dial +k for configuration mode Default = no Stations Disabled SFC Direct Inward Station Dialing DisdBase Level The first step in any Dlal Tlme Disd Assist Nite Default = 0 RingsDefault = STA IO DAY and Night Disd Assist DAY STA Mght STA UMS AS 1 GM2 Transfer of Voice Mall Voice Mall Llne ID When ExecuMailAnalogterminalinterface Press Itcm 3F # 7 4 6 t for base level ATI Press Itcm ++ # 7 4 6 +k for base levelLolce Mall Transfer on Busy When Thru I57 Default = not EnabledVoice Mall Port Connect ATI Dlstlnctlve Rlnglng Intercom Toll Restriction Table Configuration System, list them on one or two tablesSeveral tables Press Itcm Dial t # 7 4 6 +k Default Toll Xxxxxx Xxxxx Table YAllow Table Y Deny Table Y None AS’GND Sign Toll Table To Station DialDial 01 16 for toll tables 1-16 to be as’gnd to sta Assign TOLL-NITE Toll Restriction Programming Reference Tables S t e m Pronramrriina ’ Data Printer Service Zone Call Band Tables Long Distance Calls Integrated Call CostingException Tables Local Calls and Long Distance Calls Office Code Band Tables Local Calls Discard Digits Area Code Band Table Long Distance CallsArea co& band tables are the m Call Rate Tables Local and Long Distance Calls 11 Costing Diagram Dial 01- 33 for call rate table number 3ase Level The first step in any PresslTCM%#7466To entries in the call cost Dial 1 to assign the call rate table Anbe made Press Itcm ++ # 7 4 6* for base level Press Itcm * # 7 4 6 % for base level Icharge R2RATF Surcharge Cost T&ULast Resort Ratf Surcharge Dial Time Smda ProgrammingAnswer Time Deptx Yyyy Press Itcm ‘Ik # 7 4 6 * for base level Eight numbers Lat category or grouping can beWorded. An account code can be a Three numbers and a MAXACCT. Code Disable OutgoingPress Itcm +k # 7 4 6 ‘Ik for base level Account Codes To program for Smdr prlntout ‘EATURE DescriptionRo program Smdr cost repoftlng XXXXXXXCOST/NG Attendant Configuration Dial 91 94 for line group l-4 Press Itcm +k #I 7 4 6 % for base levelIystem Speed Dial Entry Code and Prompting Display Ieference Record System Speed Dial Record LCD Messaglng a message can be Feature Description Entry Code and Prompting DISPLAY’ Xxxxxxx Yyywyy # 7 4 6 t for base levelStatlon Names Xxxxxx Introduction VDT Programming ProcedureSection Video Display Terminal Programming Introduction Typical PC Operation ProcedureInstallation Remote Programming Up-Load COS Data From Computer To Common Equipment Type 2 then press EnterPress page UP ’3. Remote Programming Block Diagram System COS Menu Selections Menu DescriptionsIMI System Programming s Main Menu Selections COlPABX Typical line connection Line C.O.S. ProgrammlngLine COS Menu Selections Assign Area Codes / Prefixes to Bands Station C.O.S. Programming Station COS Menu SelectionAC . . . . . . .... All Call Toll Restriction Table Administration A10 Al2 Al? All Bl8283 Station 10 Programming Overlay Station 10 Programming Overlay PPOl3-100 A10 All66 B7 Station Operation Answering Calls Systemoperatingprocedures Section Voice Calling Line Group AccessOutside Line Calling Intercomcalling Automaticdialing Speed DialingAutomatic Redialing Transferring Calls Holding Calls FIVE-PARTYCONFERENCE ConferencingMessaging Unscreened Transfer Line Monitoring Voice Announce Blocking Paging RECALL/FLASH Background Music PULSE/TONE SwitchingMute / Handsfree Answer Inhibit Personal Ringing Tones Call Forward ALL Call ForwardAutomatic CALL-BACK Call Waiting Outgoing Call Service ObservingExecutive Override Account Code Operation Autodial Programming Speakerphone OperationDepartmental Station Operation Station User Programming Programming Response Message Button Station Speed Dial ProgrammingDirect Station SELECTION/BUSY Lamp Field Dswblf Programming Programming Automatic Redial Button Programming Secure OFF-HOOK Voice Announce Originate Bull-ON Programming Assist BUlTON Press Itcm 4+ ++ Press Itcm Dial +l+ # 0 System ClockSystem Speed Dial Programming System Bperation Station Names On when music on hold is provided and turn offMusic on Hold LCD Messaging Character Codes System Alarm Reporting Station Message Detail Accounting Smda PrintoutDirect Inward Station Dialing Controls and Indicators Rm4,Ext Section System Operating CharacteristicsFeature Dialing Code Numbering Plan Dialing Codes HarmuP BktCk BbCk Feature Dialing CodesNumbering Plan Saved Number Display Intensity Ringer Volume ControlStatus Indicators and Tone Sequences To adjust the display Intensity Sjlstem Gperation Heard through handset receiver or over monitor speaker Continuously Nlgnttransfer feature Not allowed Ohva Line Select Lights Active Messaging Continuous flutter Msec. on 70 msec. offMessage Wafting Continuous flash 560 msec. on 560 msec. off Steady on with wink off Sec. on 70 msec. off Auto IMI System OpeWion Maintenance Technical AS~M&tAt$E and RepairComdiai Wall Plate Or-#10 Screws 15/l Maintenance Index Publication Index DSS/BLF Index IMI Index Jmspeed~ Index Readers Comment Form Comdial Technical Publications Department Charlottesville VAPostage will be Paid by Addressee Programmlng Per-Station Smda Feature and BenefitBase Unit Product Code Smda Reporting VDT COS Progrw Feature Benefits Account Codes and Emergency Numbers FeaturebenefitsTAB Account Code Message Display Time Benefits Account Codf Featu Station 10 Programming !caSJ Dta Feature Benefits VDT COS ProgrbEnter COS programming T C O S P R O Ount Des To return to the previous menu during programming Account Codes Support for Caller ID ServiceBenefits To display a list of stored emergency numbers Caller ID Unit Feature BenefitsCross Connects DIgiTech CommonEquipmeni YDT PROGRAMMlW Benefits Station 10 PRO Er ID cont. VDT Progr Featurebenefits Noans Enhanced automatic call back Feature and BenefitSoftware release 10 provides the following enhancements Benefit Simplified hybrid operation Hz @ 16 Hz warble666/571 Hz @ 23 Hz warble @ 23 Hz warble Featurebenefit Direct Ring Voice MAlL PortAutomatic AlTENDANT Optlon Stmine Feature Support for ExecuMall voice processing systemBenefit Press Spkr to end Voice Mail Transfer on Busy Optlon Feature Benefit‘qlpport for Voice Mail Line ID Optlon PPO13-100 38-39 Ksue T a B 0 8Date Juiy 48-49 Console Feature BENEFITtDigiTech Software Enhancement Clarificationdescription VDT ProgrammingBenefit Station 10 Programming Programming Clarification Programmed Programming OVERLAY, DD32XPAMD-PORT Paired Port Console Spare

DigiTech C0408 system manual Noans

Models: C0408

NOANS

Figure 3. Sample SMDR Printout