DigiTech C0408 system manual Call Forwarding on ALL Calls, Call Forwarding Personal, Call Park

_-, +ion of System Features IMI 66-083

•Detailed report sorted by stations

•Detailed report sorted by account codes 0 Line summary report

•Department summary report

•A general output of all records

Upon completion of report printing, all records used for the reports can be deleted. Any call records created between the time the report printout was started and completed will not be deleted. If the reports are not deleted after they are printed, a later command to delete records will delete all records at that point and not just the ones that were printed in the previously generated reports. Programming action can be taken to always delete the records after they have been printed. The attendant has the ability to request particular reports to be printed at any time they are required.

Account codes can be established to allow system users to identify calls by category or by any other desired grouping so that costing by that category or grouping can be reported. Department numbers can be defined and stations assigned to different departments so that call cost reports can be produced on a department-by-department basis.

Feature programming is provided in call costing and SMDA Reporting class of service programming. Stations are assigned to specific SMDA departments through station class of service programming. The LCD speakerphone display of costed calls is also enabled through station class of service programming.

CALL FORWARDING ON ALL CALLS

This feature allows a station user to designate another station or the attendant station as the recipient of all calls normally directed to ring at the user’s station. If enabled when night transfer of ringing is activated, the night ringing assignment of the station is also forwarded. Calls that are forwarded to a recipient station can be forwarded again from that station to another station. Thus, two levels of call forwarding on all calls can occur, first, from station A to station B and then, from station B to station C. For each intercom call that is received while calls are forwarded, a short tone burst will occur at the user’s station as a reminder that call fotwarding is enabled. When a programmable button is programmed to serve as a call forward button, the associated LED will turn on when the button is pressed to indicate that the feature is enabled. If the call forward button is programmed as a second level to a DSS/BLF button, the LED indication is afways reserved for BLF indication. On LCD speakerphones that are recipients of call forwarding, the display will indicate the extension

number or station name for the station from which an intercom call was forwarded.

CALL FORWARDING - PERSONAL

Call forwarding on intercom allows a station user to designate another station number (or the attendant station number) to be the recipient of intercom calls normally directed to that user’s station. For each intercom call received while call forward is enabled, a ring reminder (short tone burst) will be sounded at the forwarding station to remind the user that the calls are being forwarded. On LCD speakerphones that are recipients of call forwarding, the display will indicate the extension number or station name for the station from which an intercom call was forwarded.

CALL PARK

The call park feature is similar to a manual hold condition. A call that is parked from a particular station can be retrieved at any station in the system by dialing the appropriate access code. (Note: the retrieving station cannot have access denied to the line on which the call appears.) Calls are parked and retrieved within the system through the use of dialing codes. The system provides nine parking circuits (orbits). Call park, when used with the paging features, allows a system attendant to direct calls to roving personnel. A call that is left in a parking orbit for preprogrammed length of time automatically returns to a timed hold recall condition at the station which originally parked the call.

CALL PICKUP - DIRECTED

A station	user can dial a code, followed by the	.
extension	number of a ringing station, to answer the
ringing call.

CALL PICKUP - GROUP

If a call rings to any station in a pre-programmed group and another user in the group wishes to answer the call, that user must dial the group pickup code to answer the call. Four different groups can exist with any number of stations in a group. Overlap is provided by allowing stations to be in more than one group thus enabling those stations to pick up for stations in more than one group. Stations within the system are placed in logical answering groups by programming action. Group stations together using the station class of service programming.

CALL TRANSFER -SCREENED

Screened call transfer allows outside calls to be transferred from one station to another, via the intercom link, in one of two ways. If both stations have access to the line, a common line pickup transfer can

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