DigiTech C0408 Station Message Detail Accounting Smda Printout, System Alarm Reporting

IMI 66-083 System Operation s

STATION MESSAGE DETAIL ACCOUNTING (SMDA) PRINTOUT

The attendant can command the system to print several different types of reports and to delete all stored SMDA records.

1.Press ITCM.

2. Dial % # 0 7.

3.Choose report to be printed.

•Dial 1 # for station report. • Dial 2 # for line report.

•Dial 3 #for SMDA department report.

•Dial 4 #for account code report.

•Dial 5 #for automatic reports.

•Dial 6 #to print all records.

•Dial 7 #to delete SMDA records.

•Dial 0 # for Departmental Call Distribution (DCD) report.

•Dial 8 to obtain the number of free records remaining in the system.

•Dial 9 to abort printing.

4.Press MNTR (SPKR) to end.

SYSTEM ALARM REPORTING

The attendant can command the system to present alarm codes on the station display. This feature is available to any LCD speakerphone when provided for by class of service programming.

To display alarm codes,

•Press and hold ++ for 5 seconds. The following status reports will be displayed:

•Station disconnected from station port for more than five minutes. Month, day, station port number, and station extension number are shown.

Display shows: “MO/Da Pxx xxxx A”

. Communications difficulty between a station and the common equipment The number of parity errors, up to 256, and the affected station port are shown.

Display shows: “xxx PAR/N Pxx ”

. Data printer off -line.

Display shows: “PRINTER OFF LINE”

After the information has been shown on the display, the * disappears until another alarm

OCCUfS.

DIRECT INWARD STATION DIALING

The direct inward station dialing (DISD) feature allows an external party to call an intercom station directly without assistance by the attendant if the call is made over a line programmed for that purpose.

To make a DISD call from an outslde telephone,

1. Call is made on DISD line. Hear ringback tone.

2. If call is answered, ask for transfer to desired station. If ringing stops and dial tone sounds again, dial station extension number.

If called station is id/e, confirmation tone is sounded and called station rings.ff called station does not answer within transfer recall timeout period, call is returned to DISD dial tone.

If called station has call forward feature set, forward station rings.

If called station is busy, call is placed on hold and camped-on at busy station.

If camp-on is not answered within transfer recall

timeout period, busy tone is given followed by DISD dial tone.

NOTE: The system will return the caller to DISD dial tone two additional fimes and then drop the line.

If busy called station is part of hunt group, DISD call is routed to idle station in hunt group if available; othenrvise, call is camped-on at dialed station. Hunt group not followed in case of RNA.

If invalid extension number is dialed, error tone is sounded before DISD dial tone is returned.

If mistake in dialing is made, caller can dial +I+ for new DISD dial tone.

NOTE: The system will return the caller to DISD dial tone two additional times and then drop the line.

If extension number dialing is not completed within programmed dial time limit, call is routed to DISD assist station if available; otherwise, line is dropped.