IMI 66-083

Systein Operation

CHAPTER5

SYSTEMOPERATINGPROCEDURES

SECTION 1

STATION OPERATION

ANSWERING CALLS

ANSWERING OUTSIDE CALLS

If the ringing line appears at your telephone,

Press line button of ringing line (line button with flashing light).

Lift handset.

NOTE: If a prime line is assigned and is ringing, or if ringing line preference is enabled, pressing the line button of the ringing line is nut necessary.

ANSWERING INTERCOM CALLS

To answer a voice call,

Speak toward the telephone.

Lii handset if privacy is desired.

NOTE: Voice calling can be blocked. See the discussion titled, Voice Announce Blocking for details.

To answer a tone call,

Lift handset to talk.

To respond in a non-verbal manner,

Press preprogrammed response message programmable button to cause a set message to appear in display of announcing station (if it is an LCD speakerphone). This action also disconnects the announcing station.

CALL PICKUP ANSWERING

DIRECT

STATION MONITORING

With station monitoring enabled, a call ringing at a monitored station can be answered at a monitoring station.

See flashing BLF light, then press DSS button. Light turns off and call is answered.

To return to call from hold or an unanswered transfer,

Press TAP button.

LINE ANSWER FROM ANY STATION

When the attendant station has enabled the night transfer (of ringing) feature (denoted by a fluttering ITCM light at stations 10 and 12), an outside call can be answered from any station in the system.

Hear ringing (loud ringer, night transfer station, etc.). Lift handset.

Press ITCM. Dial 80

Answer call.

SECURE OFF-HOOK VOICE ANNOUNCE (SOHVA)

While a station is off-hook and busy on a call, a secure off-hook voice announcement (SOHVA) may be sounded through the handset receiver of the telephone if it is programmed to allow SOHVA.

To respond to a SOHVA announcement,

To answer a call that Is ringing at another telephone,

Lii handset.

Press ITCM.

Dial t4.

Dial extension number of ringing telephone.

GROUP

To answer a call that Isrlnglng at anystation in your pick-up group,

Lii handset.

Press ITCM.

Dial #4.

Hear tone alert and announcement in handset receiver. Distant party cannot hear announcement.

Rem .

Press and hold MUTE button, and reply by speaking into handset transmitter. Distant party cannot hear response.

Press and release MUTE button to return to distant WY-

Messaae

Press preprogrammed response message programmable button to cause a set message to

appear in display of announcing station (if it is an LCD speakerphone). This action also disconnect. the announcing station.

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DigiTech C0408 system manual Systemoperatingprocedures Section, Station Operation Answering Calls