Sjlstem Gperation

IMI 66-083

Image 181

DigiTech C0408 system manual Sjlstem Gperation

Contents

Comdial Table of Contents System Overview Table Of Contents IMI 66-r Installation System Programming Class of Service ProgrammingData Communications with the Digitaltelephone System FCC Rules and Regulations System OPERATlNG Characteristics System Operating Procedures -lStation Operation -l Attendant Station Operation List of Tables List of Illustrations System Overview Systemoverview Related Publications Section Publications Overview Manual ScopeSystem Overview IMI General Information Station Description Common Equipment DESCRlPTlONModel CO/PBX Station Capacity Spkr Hold Itcm Available in both monitor and speakerphone versions +-I Ggt cnzm System Overview D33 System Overview Park Orbits Speed Dials System Station Autodials Section General Specifications KEY System Dysrem Overview Description of System Features Automatic Hold for Intercom Automatic DialingAutomatic Hold Transfer to Intercom Answer Hold Automatic Hold Transfer to Line Block Programming Battery BACK-UP CHASSIS, CABLE, and BatteriesBackground Music External Music Source RE 6 Uired Call Announce with Handsfree Answerback Call Forwarding Personal Call Forwarding on ALL CallsCall Park Call Pickup Directed Class of Service Programming Video Display Terminal Class of Service Programming From Main StationClass of Service Program Printout Call Transfer Unscreened Default Toll Restriction Default Functional ProgramDelayed Ringing Conferencing ADD-ON Dial 0 for System Al-l-ENDANT DESIGNATtIK?d&AMMABLE Direct Inward Station Dialing Disd Ion Of System Features Do not Disturb Exclusive Hold SYSTEM-WIDE ENABLE/DISABLE END-TO-END Signalling On IntercomFeature Inhibit Flexible Station and Line Class of Service Control Intercom Line Timeout Programmability of FeaturesFlexible Station Numbering Plan Handsfree Answer Inhibit Line Answer from ANY Station Night Mode Line Access RestrictionLCD Messaging LCD Support MUSIC-ON-HOLD SYSTEM-WIDE ENABLE/DISABLE Modular Wiring and JACKSR- or Conductor Wire SystemPooled Line Access Group Line Access Power Failure Transfer Saved Number Redial Secure OFF-HOOK Voice Announce Sohva Groups Originate BUlTONBlocked Any other station port hrrt be m tothem Service Observing Self DiagnosticsSQUARE/NON-SQUARE Configuration Speakerphone Support Tenant Service System Alarm ReportsToll Restriction Night Mode Subdued Ringing Timed Hold Recall Unanswered Call Transfer Recall Timing Tone or Voice Signalling IntercomVoice Announce Blocking Voice Mail Transfer on Busy Section Standard Installation Details InstallationMounting Procedure Mounting Considerations Mounting Dimensions Battery BACK-UP AC Power ConnectionSystem Grounding = 1 + 0 N Fuse External Ibattery~COMDIAL Station Connections Line ConnectionsCable Clips TIP Spare Ports J-l Statlon Connections Line, &Station Base Unit Wire Color PAI STA Spare Ports Iii Ii0 Connections I32 Line Station Base Unit WfKJi Installat Line Group Including Dial Access KEY SYSTEM/HYBRID Configuration111 z 442 r ,I z Clip Terminals Installa Power Failure Station ConnectionsPower Failure Terminals on Station Connector Block Ilon AtJXILIARY Equipment InterfaceFlgurs 3-8. Auxiliary Interface Connections Directly to the 117VAC Line Common Audible and Auxiliary Ringinginterface Overrides the ring pattern closure provided Aon IMISpecial transformer-isolated paging port is used to AndRlV External Paging Interface Line Port IMI InstallaMDlvIaJJK 6-fosrrlom Send Data OrderBase Unit None Installat Itrion Music InterfaceMusic Source For Music on tii&DFND Background IMI Instalk Section ADD-ON Expansion Modules IntroductionLine Connections 408 Expansion Module No Connection 3%STATIONS Installation Statlon Connections 408 Expansion Module Mstallat/$n InstallationPull module down to latch in place To install a cartridge InstallationSection To remove a cartridge 16. Software Cartridge lnstallatlon and Removal Installation Section Data Communications with Digital Telephone System Communication ProceduresEquipment Required Position Common Equipmen Flgure 3-17. Data Communlcatlons Interconnection DiagramTelephone Jack Data Jack Interconnect Cable Initial Condition Section System Checkout and Failure IsolationCheck OUT Failure Isolation No.004-000-00345-4 Section General Information System ProgrammingProgramming Overlays Typical Feature Programming Sequence Section Class of Service ProgrammingDial a feature code to select a programming parameter System’Programming Base Level The first step in any Dial + # 7 4 6 +k COW/G. ModeMaster Clear n CONFIG. Mode System DefaultsSystem Default Line Default Description SystemconfigurationIystem Defauft The system Fnanswered Call Transfer Recall Feature Description Entry Code and Prompting Display Reference Record AccountingSMDArecordsby Delete Statlon Message DetallXxxxxxxx w Never Recall EATUFlE DescriptionPress Spkr to end System Alarm Reportlng Special Randem Attendant When thisAlarm Report Default = Disable Default = ALL Enabled Zone Paglng Press Itcm +k # 7 4 6 +k for base level ‘A Options FeatureRlnglng Tracking Relay Press Itcm +K # 7 4 6* for base level Line Default Line ConfigurationLine PROG. Buttons Keypad Buttons Al4 15,16 Hold plus Al A8 17-24 Idefault = no Line Names Assigned Feature DescriptionHxlliaty Llnes a line port can be Dial Portientr Group 3 = Dial Line groups areGroup 4 = Dial Line Groups on next Code Prompting Display Reference Record ‘EATURE DescriptionNE Group Pulse Dial Default = 50 Msec Feature DescriptionHold Release Department Assign Logicauphys Privacy ReleasePhys Latch LOG/CAL Line BLK Programming Block ProgrammlngSelect model line port with keypad Model Line Iii Statlon Default The station Station ConfigurationSTA Keypad Buttons Description Entry Code and Prompting Display Assign EXT. NUM Access CodeDEPT. Calling Deptx WYY FNTRY Code and Prompting Display 3EFERENCE RecordAn be provided with busy override. This Port Entry FIT Station FEATURES’Iport IRY! PQ 5YS SPD Toll RST Default = not Assigned Dial+N for next station featurePorts to be programmed Station 10 57 Dial 10 Select station ports to be programmed Station 10 57 Dial 10 Ring Line Pref Press Itcm % # 7 4 6 +# for base level Station FeaturesWtomatlc Auto Hold ‘EATURE Description Entry Code and Prompting Display Headset ModeRinging Tone 147 Ntercom Press Itcm ++ # 7 4 6 % for base levelPress Spkr to end Press Itcm ++ # 7 4 6 % for base level FeaturesDirect Department Calllng Stations = None Assigned Entry Code and Prompting Display Reference Record Iefault = noCall Forward On BusylRlng No Assigned WitIon Message Detail Account Default = Sohva Enabled AT ALL STA Isohva Dlsable The Sohva featureOff-Hook Voice Announce Secure Off-Hook Voice Announce Port Entry !PORT! Fntryi Default = not Assigned 312 EatureNot Assigned Ill-Call Stailine Config Station FeaturesPrime Line 3a. Assign prime line Code and Prompting Display Eference Record Delay RingRing Station Ports 10 Access Deny Stmine ConfigPress Itcm +k # 7 4 6 +k for base level Wvacy Release a line can be made Dial ‘EATURE Description Press Itcm +k # 7 4 6 ++ for base levelOrigination Deny Idle Llne Preference With idle line System hogramming STATION/LINE Configuration Record ‘EATURE Description Entry Code and Prompting Display Eature Description Pr Y Itcm % # 7 4 6 ++ for base levelLnes To Buttons Press Al A14, Bl Button Mapping ’ See Chart onAssign 2ND Itcm ’ BU77ON Mapping ’Page Page Page Page Jne Group Queue Button a station Press Itcm % # 7 4 6 + for base levelPressAl A14, Bl Code Button Press NON Square System Reference Record IMI System Programming z Station Namf Station Location I36 Default = Logical Same AS PhysicalJport 10 = STA 10, ETC PressSPKR10end.J Dial 10 Dial +k for configuration mode On a per station basis Select station ports to be disabledDefault = no Stations Disabled Disable STATION!3 Base Level The first step in any Direct Inward Station Dialing DisdDlal Tlme SFC Default = STA IO DAY and Night Default = 0 RingsDisd Assist DAY STA Mght STA UMS AS 1 GM2 Disd Assist Nite Analogterminalinterface Voice Mall Llne ID When ExecuMailPress Itcm 3F # 7 4 6 t for base level Transfer of Voice Mall Lolce Mall Transfer on Busy When Press Itcm ++ # 7 4 6 +k for base levelThru ATI Voice Mall Port Connect Default = not EnabledATI Dlstlnctlve Rlnglng Intercom I57 System, list them on one or two tables Toll Restriction Table ConfigurationSeveral tables Press Itcm Dial t # 7 4 6 +k Default Toll Allow Table Y Xxxxx Table YDeny Table Y Xxxxxx Dial 01 16 for toll tables 1-16 to be as’gnd to sta Sign Toll Table To Station DialAssign TOLL-NITE None AS’GND Toll Restriction Programming Reference Tables S t e m Pronramrriina ’ Data Printer Service Exception Tables Local Calls and Long Distance Calls Integrated Call CostingOffice Code Band Tables Local Calls Zone Call Band Tables Long Distance Calls Area co& band tables are the m Area Code Band Table Long Distance CallsCall Rate Tables Local and Long Distance Calls Discard Digits 11 Costing Diagram To entries in the call cost 3ase Level The first step in any PresslTCM%#7466Dial 1 to assign the call rate table Anbe made Dial 01- 33 for call rate table number Press Itcm ++ # 7 4 6* for base level Press Itcm * # 7 4 6 % for base level Last Cost T&UResort Icharge R2RATF Surcharge Ratf Surcharge Smda Programming Dial TimeAnswer Time Deptx Yyyy Press Itcm ‘Ik # 7 4 6 * for base level Worded. An account code can be a Lat category or grouping can beThree numbers and a Eight numbers Press Itcm +k # 7 4 6 ‘Ik for base level Disable OutgoingAccount Codes MAXACCT. Code Ro program Smdr cost repoftlng ‘EATURE DescriptionXXXXXXXCOST/NG To program for Smdr prlntout Attendant Configuration Iystem Speed Dial Press Itcm +k #I 7 4 6 % for base levelEntry Code and Prompting Display Ieference Record Dial 91 94 for line group l-4 System Speed Dial Record LCD Messaglng a message can be Feature Description Entry Code and Prompting DISPLAY’ Statlon Names # 7 4 6 t for base levelXxxxxx Xxxxxxx Yyywyy Section Video Display Terminal Programming VDT Programming ProcedureIntroduction Introduction Installation ProcedureRemote Programming Typical PC Operation Type 2 then press Enter Up-Load COS Data From Computer To Common EquipmentPress page UP ’3. Remote Programming Block Diagram IMI System Programming s Menu DescriptionsMain Menu Selections System COS Menu Selections Line COS Menu Selections Line C.O.S. ProgrammlngAssign Area Codes / Prefixes to Bands COlPABX Typical line connection Station COS Menu Selection Station C.O.S. ProgrammingAC . . . . . . .... All Call Toll Restriction Table Administration A10 Al2 Al? All Bl8283 Station 10 Programming Overlay Station 10 Programming Overlay All PPOl3-100 A1066 B7 Station Operation Answering Calls Systemoperatingprocedures Section Outside Line Calling Line Group AccessIntercomcalling Voice Calling Speed Dialing AutomaticdialingAutomatic Redialing Transferring Calls Holding Calls Messaging ConferencingUnscreened Transfer FIVE-PARTYCONFERENCE Line Monitoring Voice Announce Blocking Paging RECALL/FLASH Mute / Handsfree Answer Inhibit PULSE/TONE SwitchingPersonal Ringing Tones Background Music Automatic CALL-BACK Call ForwardCall Waiting Call Forward ALL Executive Override Service ObservingAccount Code Operation Outgoing Call Departmental Station Operation Speakerphone OperationStation User Programming Autodial Programming Direct Station SELECTION/BUSY Lamp Field Dswblf Programming Station Speed Dial ProgrammingProgramming Automatic Redial Button Programming Response Message Button Programming Secure OFF-HOOK Voice Announce Originate Bull-ON Programming Assist BUlTON Press Itcm 4+ ++ System Speed Dial Programming System ClockSystem Bperation Press Itcm Dial +l+ # 0 Music on Hold On when music on hold is provided and turn offLCD Messaging Station Names Character Codes Station Message Detail Accounting Smda Printout System Alarm ReportingDirect Inward Station Dialing Controls and Indicators Feature Dialing Code Numbering Plan Dialing Codes Section System Operating CharacteristicsHarmuP Rm4,Ext Numbering Plan Feature Dialing CodesSaved Number BktCk BbCk Status Indicators and Tone Sequences Ringer Volume ControlTo adjust the display Intensity Display Intensity Sjlstem Gperation Heard through handset receiver or over monitor speaker Continuously Nlgnttransfer feature Not allowed Ohva Line Select Lights Message Wafting Continuous flash 560 msec. on 560 msec. off Continuous flutter Msec. on 70 msec. offSteady on with wink off Sec. on 70 msec. off Auto Active Messaging IMI System OpeWion Technical AS~M&tAt$E and Repair MaintenanceComdiai Wall Plate Or-#10 Screws 15/l Maintenance Index Publication Index DSS/BLF Index IMI Index Jmspeed~ Index Readers Comment Form Charlottesville VA Comdial Technical Publications DepartmentPostage will be Paid by Addressee Base Unit Product Code Feature and BenefitSmda Reporting Programmlng Per-Station Smda VDT COS Progrw Feature Benefits TAB FeaturebenefitsAccount Code Message Display Time Account Codes and Emergency Numbers Benefits Account Codf Featu Station 10 Programming !caSJ Dta Benefits VDT COS Progrb FeatureEnter COS programming T C O S P R O Ount Des Benefits Account Codes Support for Caller ID ServiceTo display a list of stored emergency numbers To return to the previous menu during programming Cross Connects Feature BenefitsDIgiTech CommonEquipmeni Caller ID Unit YDT PROGRAMMlW Benefits Station 10 PRO Er ID cont. VDT Progr Featurebenefits Noans Software release 10 provides the following enhancements Feature and BenefitBenefit Enhanced automatic call back 666/571 Hz @ 23 Hz warble Hz @ 16 Hz warble@ 23 Hz warble Simplified hybrid operation Featurebenefit Automatic AlTENDANT Optlon Voice MAlL PortStmine Direct Ring Support for ExecuMall voice processing system FeatureBenefit ‘qlpport for Feature BenefitVoice Mail Line ID Optlon Press Spkr to end Voice Mail Transfer on Busy Optlon PPO13-100 Date Juiy Ksue T a B 0 848-49 38-39 BENEFITt Console FeatureDigiTech Software Enhancement Benefit Station 10 Programming VDT ProgrammingProgramming Clarification Clarificationdescription PAMD-PORT Programming OVERLAY, DD32XPaired Port Console Spare Programmed