DigiTech C0408 system manual Do not Disturb

lM166-083 Description Of System Feats

to the DISD assist station if one is programmed; otherwise, the line is dropped. If the assist station is busy (call will camp-on at the assist station) or lf the assist station does not answer before the transfer recall timeout period, the system will return the caller to DISD dial tone. If extension number dialing is not completed within the dial time limit this time, the line is dropped.

It is recommended that a music source be connected to the system to provide a reassurance to the caller during a camp-on situation when the DISD feature is being used.

DIRECT STATION CALL

HOLD (STATION PARK)

This feature allows a station user to park a call at a specific station where lt will be held without ringing. A feature code plus a station extension number can be dialed over the intercom line to park the call or a programmable button can be programmed to provide a “directed hold” to a specific station. The parked call is picked up by directed station by dialing a feature code. It can be picked up at any station through the use of the call pickup feature. No class of service is required. Also refer to the discussions titled: Call Pickup - Directed and Call Park.

DIRECT STATION SELECTION (DSS)

PROGRAMMABLE

Refer to the discussion titled: ProgrammableDSSlBLF.

DISTINCTIVE RINGING

The ringing cadence of an incoming call is the same as the ringing cadence of theTELC0, PBX, or CENTREX system. The ringing cadence of an intercom call presents two tone bursts sounded every four seconds.

DO NOT DISTURB

Any station can be set to a do-not-disturb mode (DND) using the designated DND programmable button and associated indicator (indicator will light when DND is active). While in the DND mode, the station will not ring on any incoming call nor will it accept an intercom call. A party making an intercom call to a station set in the do-notdisturb mode hears a fast busy tone. The feature cannot be overridden by the calling party unless the override feature is enabled. The DND feature is used with the departmental calling feature to provide a station wrap-up mode and a station off-duty mode. Refer to the discussions tftled: Do Not Disturb

Override, Executive/AttendantOvertide, and Departmental Calling Distribution Report.

DO NOT DISTURB INHIBIT

The system can be programmed to inhibit any station from entering the DND mode. System class of service programming is used to program this feature.

DO NOT DISTURB OVERRIDE

Stations can be provided with DND override capability which will allow them to call a station that is set in the DND mode. The Executive/Attendant Override feature must also be active for DND override feature to function. Station class of service programming is used to assign this feature. Also refer to the discussions titled: Do Not Disturb and Executive/Attendant Override.

DUAL INTERCOM

This feature provides for two separate intercom lines at the same station. One intercom line is fixed and is accessed with the ITCM button. The other intercom line is programmable and is accessed by a programmable button selected for that purpose by class of service programming. Calls are handled on the intercom lines in much the same manner as outside calls are handled using the line buttons. Special considerations are as follows:

Distant party hang-up causes intercom link to drop.

Intercom call to station already busy on intercom rings in subdued fashion and flashes indicator associated with other intercom button.

With both intercom lines busy, a third intercom call resufts in a secure off-hook voice announce (if enabled) at busy station.

Pressing a DSS button while on an active intercom call will drop the distant party unless the automatic. hold feature is enabled for the intercom line through class of service programming. The hold button can be used, however, to place an intercom call on hold before selecting the other intercom line for use.

Any action taken on the intercom by a station being observed via the service observing feature will cause the observing station to return to an idle state.

The station class of service button mapping procedure assigns a programmable button to serve as the second intercom button.

DYNAMIC LINE BUlTONS

Through class of service programming, certain idle line buttons can be arranged to serve as dynamic line buttons. This feature allows the system to temporarily assign a line to a station that normally does not have the line assigned to it, and have that line appear on a dynamic line button. While the call is appearing on the dynamic line button (LED on), any normal call handling